- Report: #1192185
Complaint Review: freedompop - los angeles California
-
Author Not Confirmed
Why?
freedompop
los angeles, California, USA
Web:
www.freedompop.com.
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
freedompop ripoff, scammers,liars, bate and switch, thieves los angeles California
I subscribed to freedompop to avoid high priced isp's.
Little did I know how they would nickle and dime me to double their initial rate.
The speed and amount of data they give you is wholly inadequate.
They bate you the 5Gb. of data which they know the average user will run out of quickly.
That's why you will need to add data. This will cost you another $10, the same as if you chose the 10Gb. level to start off with.
You will also need more speed. If you like a speed that is between dialup and DSL, slower than any DSL, you'll will be fine.
I wanted and expected a speed that is at least as fast as the slowest DSL speed, but didn't get it.
I asked if I could get a faster speed. The answer was yes I could for another four dollars.
I am now at $14 more than I started with or expected.
I also asked what the four dollar vip charge was for. No one I talked with seemed to know or could tell me what this charge was for so I had it removed.
When you include the $128 for the wifi hub, you're getting very expensive internet service.
There is nothing FREE with freedompop.
Their customer service is NO CUSTOMER SERVICE!
