- Report: #1233091
Complaint Review: Freeshipping.com - Internet
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Author Not Confirmed
Why?
Freeshipping.com
Internet, USA
Phone:
none!
Web:
www.Freeshipping.com
Categories:
Business Rating:
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Freeshipping.com Clarus Commerce: Use stall tactics to cheat your They claim it takes more than 30 days to get a refund to you. In the meantime, they will start charging you about $13 a month while you wait. Unsatisfied? It's too late to complain. Internet
Here's their happy note to me:
"***Your membership includes an Introductory Bonus Rebate good for your Sharis Berries purchase. Just fill out the rebate form available at FreeShipping.com, and we'll mail you a check for up to $15.00 cash back on your shipping charges!***"
I fought their bug-ridden web page and, after seven or eight frustrating tries, finally got my rebate request filed. When I checked today (almost a month later), I found that NO ACTIVITY is recorded on the site.
What is this? A rip-off of the worst kind? I sent a dated receipt from Sherries' Berries. With no acknowledgement of my submitted information, I canceled my subscription. In the meantime, I demanded satisfaction.
1 Updates & Rebuttals
Mike
Middletown,Connecticut,
USA
FreeShipping.com
#2UPDATE Employee ..inside information
Wed, June 03, 2015
Hi,
Sorry for the confusion about our program. Your rebate is guaranteed regardless of your membership status. If you emailed us your documentation you should have received an email from us stating that we have received your documentation. If you mailed it, the rebates are processed in the order received.
Please call me at 860.358.9198 x237 and I would be more than happy to assist you with handling this.
Thanks!
