Cooper
Denison,#2UPDATE Employee
Mon, December 01, 2008
If you purchase a new system your warranty is 7 days. Past that it's yours. For 360s gamestop wasn't (at that time) allowed to sell in-store warranties for awhile, due to the red-light thing. This isn't the store's fault. Blame microsoft, I sent my 360 in and got it back in 2-3 weeks. Pretty fast compared to what I've heard about them.
Chelsea
St. George,#3Consumer Suggestion
Wed, March 19, 2008
Okay they don't have State laws about returning stuff. And if you have that kind of problem with your system call Microsoft and make them to do something about it. Dude that is just like eating a candy bar and then freaking out that you gained weight. Then trying to sue the store who sold it to you. Plus if it was a State Law there would be no point of having a 3 year warranty.
Chelsea
St. George,#4Consumer Suggestion
Wed, March 19, 2008
Okay they don't have State laws about returning stuff. And if you have that kind of problem with your system call Microsoft and make them to do something about it. Dude that is just like eating a candy bar and then freaking out that you gained weight. Then trying to sue the store who sold it to you. Plus if it was a State Law there would be no point of having a 3 year warranty.
Chelsea
St. George,#5Consumer Suggestion
Wed, March 19, 2008
Okay they don't have State laws about returning stuff. And if you have that kind of problem with your system call Microsoft and make them to do something about it. Dude that is just like eating a candy bar and then freaking out that you gained weight. Then trying to sue the store who sold it to you. Plus if it was a State Law there would be no point of having a 3 year warranty.
Chelsea
St. George,#6Consumer Suggestion
Wed, March 19, 2008
Okay they don't have State laws about returning stuff. And if you have that kind of problem with your system call Microsoft and make them to do something about it. Dude that is just like eating a candy bar and then freaking out that you gained weight. Then trying to sue the store who sold it to you. Plus if it was a State Law there would be no point of having a 3 year warranty.
Loki
Apt 1,#7UPDATE EX-employee responds
Mon, March 10, 2008
Due to the problems brought by the amount of heat given off from the Xbox 360's microsoft took over the warrneties for them. so the store locations only have up to a 30 day warrenty. after theat you have a two year replacment warrenty from microsoft. if the system has stoped reading discs then you can go to the Xbox website and select warrenty from their menue. it will include the contact information needed to get it replaced. However if you used the xbox standing up without an intercooler then it may void the warrenty and it would fall under missuse. even though they were desinged to be used standing up the amount of heat generated made them re-write that part of the operations manual. good luck and hope this helps.
Destructo
Stuarts Draft,#8Consumer Comment
Mon, March 10, 2008
Gamestop has no obligation to exchange your XBOX, unless you purchase their warranty, at the time of sale. You apparently didn't purchase their warranty, thus it's not their responsibility to replace your XBOX. There is no "law" that states they must exchange your item. At this point, as you have no warranty through Gamestop, you'll have to return the XBOX to Microsoft, as Microsoft has a 3-year warranty on it. However, it could take months to receive a repaired or exchanged XBOX. Again, this is NOT ripoff, but more of a disgruntled customer.