- Report: #393508
Complaint Review: GE Money Bank - Orlando Florida
-
Author Confirmed
Why?
GE Money Bank
PO Box 960061 Orlando, 32896-0061 Florida, U.S.A.
Phone:
888-3968254
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GE Money Bank Continues to charge interest on a 6 month no interest plan. Orlando Florida
GE Money Bank Continues to charge $50 plus in interest to my account and refuses to take it off. I have called several times and they say it is not a no interest promotion account. The store scaned it, the receipt shows the promo card. The store manager has called and asked GE Money Bank to change it.
I have called and asked them to change it. The refuse to change it and say they have no record of anybody calling from the store or me every time we call. This happens every time when using stores that do there financing through GE Money Bank. Sam's club every time, Bass Pro Shops once so far and Big R, this one, once so far. What can I do?
Osspear
Mancos, Colorado
U.S.A.
I have called and asked them to change it. The refuse to change it and say they have no record of anybody calling from the store or me every time we call. This happens every time when using stores that do there financing through GE Money Bank. Sam's club every time, Bass Pro Shops once so far and Big R, this one, once so far. What can I do?
Osspear
Mancos, Colorado
U.S.A.
1 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
GE Money ignores valid complaints from its customers
#2Consumer Suggestion
Fri, November 21, 2008
You have to file complaints with the Federal Trade Commission AND the Office of Thrift Supervision. THEY WILL ONLY RESPOND TO COMPLAINTS FILED WITH THE OFFICE OF THRIFT SUPERVISION. I know this for a fact as they ignored all my attempts to get them to correct the errors they made to my JCPenney account. They only responded to the complaint I filed with the Office of Thrift Supervision. FYI - they have been sued by in New Zealand for charging interest on 0% interest accounts and have been forced to make restitution to its customers in that country They were also sued by Australia and New Zealand for phone harrassement by their collection dept in those countries. In most cases the payments were sent and received and there was no need for any collection calls to begin with
