Michael
Jacksonville,#2Consumer Suggestion
Tue, August 03, 2004
Don't feel bad, I was also a Geana customer and am still attempting to get a refund for services that I didn't feel they advertise. I believe they just flat out refuse to give refunds. I continued to receive calls from creditors while doing business with them, and thought they would take care of it. Anyways, they didn't and I decided I'm better off handling the creditors on my own. I emailed Geana stating that I have declined to stay with their program and would rather have the money refunded to handle the creditors on my own. I have emailed them numerous times to no avail. If I ever do a debt program again I will be sure to do some research next time....Live and learn:(