They added coverages i did not want and verbally declined, and when i moved to a new state they did not mention them when i signed up because they were "optional" such as roadside assistance( I have AAA), and Mechanical breakdown insurance (my car is a lease) and added them again automatically.
I emailed Keith Slonski at
[email protected] and he had someone call and basically tell me tough luck...
But since he did respond I recommend emailing him directly i got a faster response from someone high up.
alex
seattle, Washington
U.S.A.