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  • Report:  #980821

Complaint Review: GEMSNY Corporation - Internet

Reported By:
Paul J. Cueny - Weidman, Michigan, United States of America
Submitted:
Updated:

GEMSNY Corporation
22 West 48th Street, #: 706 10036 Internet, United States of America
Phone:
212-575-0151
Web:
www.gemsny.com
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Report Attachments
Letter "contract" dated November 12, 2012 signed by Vishnu Batwara, Chairman, GEMSNY Corporation for a Ruby Ring in the amount of $21,700.00. i wIre transferred $21,700.00 to GEMSNY full payment of the Ruby Ring. Mr. Vishnu Batwara wanted to amend the contract for his advantage and I refused any amendments to the signed contract. Mr. Vishnu Batwara therefore refuses to honor the contract he signed and refuses to send me the Ruby Ring as promised.


1 Updates & Rebuttals

GemsNY

New York,
New York,
United States of America
Requesting to Refund Order

#2REBUTTAL Owner of company

Thu, December 13, 2012

Mr. Cueny,

As per our phone conversations and emails, we are not able to send you the ruby ring you purchased because the ruby was chipped during the setting process.

It is strictly against our policy to send defective and chipped items to our customers. We have apologized for the inconvenience and
have asked you numerous times to please let us know how you would like to receive your refund.

Please call us or email us to let us know how we can send your refund to you as soon as possible. Thank you.

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