Complaint Review: giveaway autos - Florida

  Where do I start,I hadn't even test drove the vehicle,and the salesman,David,was already running our credit.Whilr on test drive the car would shift,should have walked away at this point,but David said his mechanic would "take care of it,easy fix".After putting 3k down on a car advertised for 5k,with the excuse of they had to "bring up the price of the loan,so the bank would finance",we ended up financing 5k..another sign should have walked away.We left the car with them after being told their mechanic would have it ready for us that friday,this was monday,bearing in mind we are 1 hour 30 minaway from home.Friday rolled around,I was informed by one of women,"your car is being worked on can see it from my window with hood up",later found out car was in largo,not at dealership,so don't know how she managed that.We decided to surprise them and drive up to check on car,it wasnt there and wasnt ready,"Matt", informed us he was new and would personally make sure was ready,"David"stayed out of our way,not even offering to resolve problem with car,although he was quick to cash the 3k cheque we gave them that day.Finally picked up car Saturday evening as their mechanic wasn't able to fix the "easy fix", and a tech was needed. Smooth talking salesman "Matt",was in charge at this point,but wasn't there when we picked up car,it ran fine,did however make strange ding noise and would not let me floor gas peddle ,put that down to safety measure by dodge.

The following day went to start car,nothing ,would start and die,eventually called AAA,found out smart key was at fault,left messages with Giveaway autos,no contact was made until 2 days later,so much for Warrenty.About 7 days later car died again while driving,had towed to house,called Giveaway,was informed my Warrenty would cover it,nope the GWC Warrenty is garbage,not worth paper it's printed on,just a cheap sales gimic,the pcm had failed and the "powertrain warrenty",I was issued and paid 500$ for on the inflated price didn't cover it,was told by GWC,I needed better coverage..had vehicle towed to mechanic shop and received a quote for $1300.

Again I called Giveaway,was informed I could get a quote from their mechanic,I'm an hour and 30 mind away remember, funny thought I had a warrenty,with them and at this point had yet to make first payment on car.Then to my supreme "Matt" calls me back after about 3 days and says he has found a garage in my town that would" do repairs for 900$,and David would pay half".I thought great $450 is better than 1300,so I asked "Matt to send me paper work stating they were paying half,it was a new pcm,(at this point i had called a Dodge dealer at this point a new pcm ,flashed to my car was 670$),and repairs were 900$,then he starts to back peddle,he tells me he's not sure what he's getting into and would up to mechanic to give me bill,he had told me prior,"he was paying for new pcm $650,and for mechanic shop to install,and his secretary would call me to get my half,but he was paying up front for it",so I called the mechanic shop,I was informed,no mention of $900 was made to giveaway autos,and that giveaway autos was sending them the pcm,and they had quoted $85 ,to install it..so do the math if a new pcm is $650 and $4@85 to install,where does 900 come in,I asked Matt and he said who's going to flash computer,remember I had already called dodge, I know the cost.

I haven't heard anything from Giveaway since and have yet to make first payment.My car is sitting outside my house as I can't afford to fix it right now,we are not rich,and I put 3k down on a car advertised for 5k..it doesn't run..DO NOT WASTE YOUR MONEY HERE!!!...There are good dealers out there ,find one this isn't one of them ...just to sum it up I'm out 180$ for a diagnostic for pcm 3 tows and a security key and yet to make a payment..if there was a minus rating I'd give it