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  • Report:  #1145424

Complaint Review: Gold Stash for Cash - Gilbert Arizona

Reported By:
deborah76 - Girard, Illinois,
Submitted:
Updated:

Gold Stash for Cash
2487 S Gilbert Gilbert, Arizona, USA
Phone:
877-800-1077
Web:
https://goldstash.com/n/locations
Categories:
Tell us has your experience with this business or person been good? What's this?

 I sent a large amount of jewelry to GoldStash in the pre-paid Fed Ex mailer that GoldStash sent me.    I received an email on 4/30/2014 from GoldStash indicating that my jewerly had been received and was being processed.   Per the website, you will receive a check or quote within 24-48 hrs of GoldStash receiving your valuables.   I sent them an email a couple of days after I received an email that my package was received...I did not receive a response, so I called them on May 5, 2014.   When you call 877-800-1077, you press an option, you wait and then the phone automatically disconnects you.  

I have called this phone number a minimum of 20-30 times this past week from May 5th - May 9th, 2014 to ask 1 simple question "When might I expect a quote or a check"    Nothing...my emails have been opened and read (per my return receipt info) from Christopher Bussing, who is the supposed owner, with no response.    I even told him I could care less if he took my valuables and closed up shop...just tell me so I am not left wondering.   I am certain that I have been scammed or ripped off.....What if I had received a check for my jewelry and I wanted to return it...how do you go about returning the check if you cannot get a hold of the company.   

WORST CUSTOMER SERVICE EVER!!!! I wouldn't even be so mad but all of the reviews indicated that Dave Ramsey recommends them and that they pride themselves on exceptional customer service, honesty and integrity!   This is a bunch of lies....you send your stuff to these people...you might as well kiss it goodbye...take my advice...sell it at a local jewelry store or pawn it off!   Better yet...let it keep accumulating dust in your jewelry box, cause if you send it to GoldStash you will never hear back from these shady people!



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