Cheryl
omaha,#2Author of original report
Wed, August 06, 2008
I was one of the unfortunate people who got a bad vehicle from Golden Valley Motors-I did receive help from Al Crane -he did pay for 2 frt. tires- he did pay for a cleaning and treatment to try to remedy the smell inside-he also did pay for a new headliner to be installed-and truly seems to be a man with a heart- he also did tell me he was going to order a new interior panel for the broken one and talk to Ron about the 2nd key Ron said was somewhere in a desk drawer-we still have a problem-the stink is back-I leave it inside with windows down and sometimes outside to air it out-tried the baking soda-ming detail suggested newspapers wadded up and left in-did that for days-still stinks-Today 8/08/08-called today to try to get results-talked to I think Lenny-told them I at first did not want to talk to him-then -decided it was probably him or no-one-We discussed the problem-he got mad - I am just sooo frustrated-I have not paid taxes or plated this van-because it smells too awful -I don't think I should have to put 5 children in a questionable smelly van -after I explained to him that I thought the car could have mold-from being cleaned and not dried properly-I told him even the air conditioning smells when it comes on-he was resistant to much I had to say-asked me why I did not retract my story on-line after they did so much for me -told me how rude I was-I told him I did not want this van-he told me to just sell it then-I told him I would have a hard time doing what they did to me-- to someone else- I told him that I am a born-again Christian -and have a bigger boss to answer to- He truly wanted me to think they were the victims(I don't think so)-yelling at customers and telling them they are to figure out what to do with the mess they inflict upon us is not how to be successful or happy ! I do not want this van-I want it taken back and money returned $17,850.00-you only have 18 bad reports-why not remedy the situations and get the good reports flooding the net-I would be more than happy to write about how wonderful you are if you were! Disappointed Cheryl D
Cheryl
omaha,#3Author of original report
Tue, August 05, 2008
I was one of the unfortunate people who got a bad vehicle from Golden Valley Motors-I did receive help from Al Crane -he did pay for 2 frt. tires- he did pay for a cleaning and treatment to try to remedy the smell inside-he also did pay for a new headliner to be installed-and truly seems to be a man with a heart- he also did tell me he was going to order a new interior panel for the broken one and talk to Ron about the 2nd key Ron said was somewhere in a desk drawer-we still have a problem-the stink is back-I leave it inside with windows down and sometimes outside to air it out-tried the baking soda-ming detail suggested newspapers wadded up and left in-did that for days-still stinks- Today 8/08/08-called today to try to get results-talked to I think Lenny-told them I at first did not want to talk to him-then -decided it was probably him or no-one-We discussed the problem-he got mad - I am just sooo frustrated-I have not paid taxes or plated this van-because it smells too awful -I don't think I should have to put 5 children in a questionable smelly van -after I explained to him that I thought the car could have mold-from being cleaned and not dried properly-I told him even the air conditioning smells when it comes on-he was resistant to much I had to say-asked me why I did not retract my story on-line after they did so much for me -told me how rude I was-I told him I did not want this van-he told me to just sell it then-I told him I would have a hard time doing what they did to me-- to someone else- I told him that I am a born-again Christian -and have a bigger boss to answer to- He truly wanted me to think they were the victims(I don't think so)-yelling at customers and telling them they are to figure out what to do with the mess they inflict upon us is not how to be successful or happy ! I do not want this van-I want it taken back and money returned $17,850.00-you only have 18 bad reports-why not remedy the situations and get the good reports flooding the net-I would be more than happy to write about how wonderful you are if you were! Disappointed Cheryl D