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  • Report:  #1008214

Complaint Review: Golf Now Deal Caddy - Tampa Florida

Reported By:
Kate - Tampa, Florida, United States of America
Submitted:
Updated:

Golf Now Deal Caddy
Tampa, Florida, United States of America
Phone:
800-332-8329
Web:
www.dealcaddy.golfnow.com
Categories:
Tell us has your experience with this business or person been good? What's this?
On 1/8/2013 I ordered a Ladies Nike Brassie Golf Bag for $65.  The offer said the bag was only available in "forest green".  I ordered b/c I wanted a forest green bag.  The deal was processed and GolfNow Deal Caddy billed my credit card $65 the same day.  The bag arrived and was grey with plaid.  I did not want that color as it was mis-represented by the offer.  I called GolfNow Deal Caddy and was referred to the shipper Lyons Golf.  I spoke to Jeremey and he said I could not return the bag to him b/c he could not refund my $65 b/c he did not get paid by Deal Caddy. 

Told me to call Deal Caddy.  Well Deal Caddy has given me the run-a-round for 3 weeks.  Have call Customer Service 5 times and each time I'm promised a call back by a supervisor.  Each time I call I usually get a call center in a different city.  The call said a supervisor would call me back within hours.  That was 3 days ago and still no call.  GolfNow Deal Caddy is a rip-off.  Don't order anything from them unless you absolutely will NEVER return it.  It is impossible to get any Customer Service or a refund.  I think it is illegal of them to refuse to return my money.


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