William
Keller,#2Author of original report
Mon, April 17, 2006
After my complaint letter to the Grand Crowne Travel Network listed here, I received a nice letter from the Director of Quality, Ms Sherry Carpenter, dated 2 Feb 06. In it she stated that the reason I could not access their website was that it was in the process of being remodeled. Further, she stated that the closing of the Irving, TX office was an executive decision and did not have anything to do with lawsuits. She also listed the many facets to membership including the fact that members can receive up to 50% off travel and that they guarantee the lowest price at the time of booking. I am in the process of a settlement with Grand Crowne Travel Network right now that will be resolved one way or the other by 1 May 06. I will update the website after that time with the conclusion to this matter.
William
Keller,#3Author of original report
Mon, April 17, 2006
After my complaint letter to the Grand Crowne Travel Network listed here, I received a nice letter from the Director of Quality, Ms Sherry Carpenter, dated 2 Feb 06. In it she stated that the reason I could not access their website was that it was in the process of being remodeled. Further, she stated that the closing of the Irving, TX office was an executive decision and did not have anything to do with lawsuits. She also listed the many facets to membership including the fact that members can receive up to 50% off travel and that they guarantee the lowest price at the time of booking. I am in the process of a settlement with Grand Crowne Travel Network right now that will be resolved one way or the other by 1 May 06. I will update the website after that time with the conclusion to this matter.
William
Keller,#4Author of original report
Mon, April 17, 2006
After my complaint letter to the Grand Crowne Travel Network listed here, I received a nice letter from the Director of Quality, Ms Sherry Carpenter, dated 2 Feb 06. In it she stated that the reason I could not access their website was that it was in the process of being remodeled. Further, she stated that the closing of the Irving, TX office was an executive decision and did not have anything to do with lawsuits. She also listed the many facets to membership including the fact that members can receive up to 50% off travel and that they guarantee the lowest price at the time of booking. I am in the process of a settlement with Grand Crowne Travel Network right now that will be resolved one way or the other by 1 May 06. I will update the website after that time with the conclusion to this matter.
William
Keller,#5Author of original report
Mon, April 17, 2006
After my complaint letter to the Grand Crowne Travel Network listed here, I received a nice letter from the Director of Quality, Ms Sherry Carpenter, dated 2 Feb 06. In it she stated that the reason I could not access their website was that it was in the process of being remodeled. Further, she stated that the closing of the Irving, TX office was an executive decision and did not have anything to do with lawsuits. She also listed the many facets to membership including the fact that members can receive up to 50% off travel and that they guarantee the lowest price at the time of booking. I am in the process of a settlement with Grand Crowne Travel Network right now that will be resolved one way or the other by 1 May 06. I will update the website after that time with the conclusion to this matter.