- Report: #301995
Complaint Review: Great Atlantic Warranty - Boca Raton Florida
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Author Confirmed
Why?
Great Atlantic Warranty
6413 Congress Avenue Boca Raton, 33487 Florida, U.S.A.
Phone:
888-898 8778
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Great Atlantic Warranty Auto Repair Cost Warranty Boca Raton Florida
**Purchased policy for $2,500 over phone; BIG MISTAKE.
**Promised to be mailed policy. Had to call twice to receive.
**Terms/Conditions of policy made my car inelligible.
**Called to cancel policy; was told that Terms/Conditons didn't matter.
**Said I wanted refund. Was told that it would take 2-3 months by check.
**Check never arrived; sent numerous faxes and e-mails; none answered.
Kenneth k
Alexandria, Virginia
U.S.A.
**Promised to be mailed policy. Had to call twice to receive.
**Terms/Conditions of policy made my car inelligible.
**Called to cancel policy; was told that Terms/Conditons didn't matter.
**Said I wanted refund. Was told that it would take 2-3 months by check.
**Check never arrived; sent numerous faxes and e-mails; none answered.
Kenneth k
Alexandria, Virginia
U.S.A.
1 Updates & Rebuttals
Greatatlantichelpdesk0408
Boca Raton,Florida,
U.S.A.
Refund Given
#2UPDATE Employee
Fri, May 23, 2008
Ken Hello, I am a Customer Service Representative at Great Atlantic Warranty. For the purpose of this forum please address me as GAWHelpguy. We have researched your policy's history. I see that you have received your refund. I understand your frustration, and apologize for the rare lengthy time that it took to process your request.
