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  • Report:  #325125

Complaint Review: Great Atlantic Warranty - Boca Raton Florida

Reported By:
- Kansas City, Kansas,
Submitted:
Updated:

Great Atlantic Warranty
6413 Congress Avenue, Boca Raton, 33487 Florida, U.S.A.
Phone:
916-219-8122
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company called my mother and tricked her into buying an extended warranty, this was June of last year,so far she has lost over $600.00.

After 8 telephone calls to various "customer service representatives" (that will not give you their real names, this is obvious by the extended pause while their slow-witted brains try to process a fake name), she has been told several times that the "check is in the mail".

Recently I asked her if she received her refund, and she had not, so I wrote down all of the information and called the company, I was connected to Debbie, and she acted like she could be of some assistance, she asked me to give her 48 hours to find out what was going on, she did not call, I called 3 days later, and left Debbie a message that I needed to hear some information. I received a message 2 days later that they could not find the check and I would just have to wait until they did, I have since called roughly 20 times and have been given 20 different B.S. stories.

Please do not let anyone you know buy anything from this company!!!!!!!

You will pay

Kansas City, Kansas

U.S.A.


2 Updates & Rebuttals

Paybacktogawscammerexworker

Auburndale,
Florida,
U.S.A.
payback from ex employee

#2UPDATE EX-employee responds

Mon, September 29, 2008

my name is krystal former employee GREAT ATLANTIC WARRANTY. i HAVE BEEN POSTING THIS EVERY WHERE I FOUND SOMEONE COMPLAINING ONLINE TO HELP GIVE THEM JUSTICE. I used to work with them when they were actually a good company. I no longer work there Im a family guy. trust me I know and feel your pain i know what they do. But the person behind the bs is more political than the actual workers. They just try to sell, the people that screw you are the owners and managers, and the owner is Mike Zamborous, He is linked with the mob and lives in deerfield beach florida. Their home base is in Boca Raton, He has 3 lawyers to try and protect him but the attorney generals are all cracking down on him because of his methods of selling they illegally use Random Dialers to call random people on cell phones and try to talk you into buying the warranty that is way over priced.Dont get me wrong full coverage warranties are good, but the others are bs with their terms and conditions, Cristin is mike z's right hand girl. She helps him make his quick bucks. They are also tied to an office in clearwater florida called National Business Communications, where they were also called Certified warranty services. they sell direct choice. But the thing is is mike z pays warranty companys about 500 for a policy. he sells them to you for 2195 and higher. Here lately he has been greedy and not paying the warranty companies but yet taking your money. he has to use random people to open his offices because he cannot. but the KING OF YOUR MISERY IS MIKE ZAMBOROUS He cares about nobody and takes money from everything He should be in prison for stealing sooo much of your hard earned money. His other right hand man is Richard Smith. He managed G.A.W. In Winterhaven fl. David Giorginio is the guy behind the clearwater office. All of these wanna bee greezy mobsters are self centered pricks. Ill get you their phone numbers and addresses. richard smit\h: .863 - 557-5500 . DAVID GIGINIO AND Bobby Veniro 727-538-3830 . 6413 Congress Ave., Ste. 250 # Boca Raton, FL 33487 thats the headquarters address. they have offices in California, Pompano fl, They do not pay your claims, fine print sucks. they get you bad. I know. I sold warranties for a year and a half with them untl some of found out what they do. take advantage of old people,, talking them into getting their check books. its sad. Sorry correct spelling is mike zambouros Burn this guy. Hes so illegal that if they find him its done. He has not been paying direct choice, or his taxes. dont get me wrong american mercury are good warranties. if thats the policy they set you up ith. so please dont not respect them . they are reputable. Just no the middle man that great atlantic warranty is. and changed their name to north american warranty solutions so people wouldnt see what g.a.w. was about on the internet. and dont forget right now they closed the office in winterhaven and all you info personal info vin numbers cc numbers are all jut layig around. Be CAREFULL. AND THEY DO NOT use do not call lists. I know you know. but it was us writing down your name with a pencil ona paper if we felt like turning it in we did and then the lazy chick Michelle lopes the ADMINISTRATION AND VERIFICATION LADY WOULD THROW I AWAY YOU CAN FIND HER AT http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=95912181 THATS HER PERSONAL MYSPACE ACCOUNT. She was the woman you would get verified with and she ran your credit card through authorize.net and shes the one that ignores your calls when you want your refund************** Shes a dirty bi*ch She deserves to get sued as well.. She would actually laugh at you guys when you called back in to get your refund. 1 888 290 9711 ext 240 was her phone number. ********************************** Im trying to think of what else i could use to help you guys try to build a case to get your money back... If you need anything else let me know. YOUR SAVIOR =] Please dont be angry at me, when they were legit i was a good sales man and was honest. when it started turning sour i left.


Ten

Mission Viejo,
California,
U.S.A.
Get all the information on these scammers before you get scammed

#3Consumer Suggestion

Tue, April 15, 2008

Hello, I go by the name of "Ten", and was recently hassled by a phone-scam. I'm referring to "Great Atlantic" who offers an extended warranty on vehicles (that they know nothing about before they call you). First thing, don't believe anything any unknown company offers you over the phone. What I mean is: 1. Be on your guard. Anyone cold-calling you could be legitimate-- or a complete scammer. 2. Know who you're dealing with. 3. Any form of communication (phones included) can pose an opportunity for a scammer. These guys from Great Atlantic were calling our house 3 times a day every day of the week for months. I got on the phone with them to try to get it to stop. That's when they offered me an incredible deal: an extended warranty package for 5 years or 100,000 for $2700. I bargained him down to 7 years or 100,000 miles for $1950, if I agreed to pay immediately. He even offered a refund at the end of the term if I didn't use the coverage-- $1500 returned! So, I asked the guy, "How do I know your company is legit?" To this he replied, "We're a brokerage firm working under the Mercury Insurance company. Ever heard of them? And I can even offer you our Tax I.D. How's that?" I thought, okay, that's a good start. I'm getting a great deal; I got him to lower the payment and it's going to cover my car for a long time to come. Car-repair post warranty is the crappiest situation ever. But who was scamming who? What can you really find out about a company from a tax i.d.? What do you do if their business reference (Mercury Insurance) doesn't list any information about their brokerage? I ended up calling Mercury and they had no idea what company this was. In fact, they informed me that Mercury has no business in offering extended-warranties. So, I called them out on it. All of a sudden, my warranty-agent started backpedaling. "Oh, Mercury might not list us on they're site. But we sell packages FOR them, and for others." Now, Mercury is not their parent company, and cannot prove any affiliation with them. haha! After I discussed giving me a week-long postdate (so much for paid immediately), because my finances were not in order and stalling them to do online research, I find atleast 5 negative reports on their company! Cheat, scam, fraud... that's their first, middle, and last name apparently. So to those poor unfortunate souls who got taken by these polite, albeit BAD businessmen, thank you for posting and saving people like me. I was this close to adding myself to the number of victims. The only way I can possibly repay you is to give you what information I could retract from them. I have *2 contact names, **a phone number that works, ***a tax I.D. (which is probably a complete lie, but I'm posting it anyway), ****a website URL, and *****an email address. *Contact 1: Bayer Dickinson *Contact 2: Andrew Lineberger, ext. 222 **Phone #: 1-888-290-9711 ***Tax ID: 201044348 ****URL: www.gawarranty.com *****E: [email protected] The last bit of it is this: they emailed me a PDF (which I am about to toss, as there have been a string of cases where people get phished by clicking the links inside of PDFs by the way)... but in it, there is a bunch of random information in it which a person COULD go and research. There's an address for GAW2 (note: apparently, there's a Great Atlantic also in Laguna Beach, CA which must be GAW1), there's mention of a parent company by the name of "Direct Choice" which was established in 2003. There's an email for a claim supervisor: [email protected]. Also, an address and yet another 800#... "this product warranty is administrated by: Consumer Direct Warranty Services, P.O. Box 993520, Redding, CA 96099 / Toll-Free 800-209-3755". GAW2 914 Springlake Square Winterhaven, FL 33881 ---------------------------- I hope this helps somebody get their money back. Thank you and God bless RipOffReport.com! Keep up the good work!!!! Sincerely, Ten

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