Tim
Concord,#2Consumer Comment
Mon, May 08, 2006
I made a purchase with this company by credit card for my daughter (Nickelodeon Jr.) and a second purchase by personal check, which I was told would be donated to a children's hospital or something like that. After the salesman left our home, I felt nervous about what I had done, so I ran a couple of Web searches on this company. That is how I came across this sight. I immediately called Great Lakes Circulation (aka Face-to-Face Technologies) and asked to cancel my orders. I was told (very politely) that I would have to follow the instructions on the back of my receipt. I followed these instructions explicitly, and my credit card account was credited within a week for the full amount I had charged. After a couple of weeks, I received a letter requesting a copy of my cancelled check. I mailed the copy to Great Lakes. Within two weeks, I had a refund check for the amount of my check to them. That was my experience with this company. I hope this will help someone else who is deciding what to do next.