- Report: #1039817
Complaint Review: Green Tree Servicing - Internet Internet
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Author Not Confirmed
Why?
Green Tree Servicing
P.O. Box 6172 Rapid City, SD 57709 Internet, Internet, United States of America
Phone:
800-643-0202
Web:
www.gtservicing.com
Categories:
Business Rating:
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Green Tree Servicing Green Tree Lending Green Tree charges $12 to make an electronic, or phone mortgage payment , Internet
I bought my house 5 years ago, originally with AmTrust Bank, a few years back my mortgage got transferred to Metlife. Upon transfer, Metlife required a $11 charge to make a payment online. After much correspondence and arguing, I got them to drop the charge. Fast forward, Metlife has transferred my mortgage to Green Tree. Imagine my surprise when I went to make a payment, and they want $12 to make an electronic payment...or a payment over the phone!
It was a ripoff a few years ago at Metlife, it is a ripoff now. I am paying them, I did not choose them, the internet makes things fast and easy, there is NO reason why a company should get away with charging you to make a payment.
I frequently pay in advance several months, I also like to add more to the payment to lower my equity, I hope to pay off in 15 years, but this is nonsense, it is 2013, I shouldn't have to write out and mail a check to these backwards clowns. Two minutes of logging on the web and pushing a button...it doesn't cost them $12 to process my payment. Unnecessary, capricious charges. Shame on Green Tree.
It was a ripoff a few years ago at Metlife, it is a ripoff now. I am paying them, I did not choose them, the internet makes things fast and easy, there is NO reason why a company should get away with charging you to make a payment.
I frequently pay in advance several months, I also like to add more to the payment to lower my equity, I hope to pay off in 15 years, but this is nonsense, it is 2013, I shouldn't have to write out and mail a check to these backwards clowns. Two minutes of logging on the web and pushing a button...it doesn't cost them $12 to process my payment. Unnecessary, capricious charges. Shame on Green Tree.
