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  • Report:  #363433

Complaint Review: greendotonline - premier Rebate - Internet

Reported By:
- fort myers, Florida,
Submitted:
Updated:

greendotonline - premier Rebate
www.greendotonline.com premier rebate Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchase a green dot visa prepaid card when i caled the number to activate my card , the guy on the phone said that i could upgrade to premier card and get a $10.00 rebate, i went to the web site www.greendotonline.com/premier rebate, and i could not find any way to request a rebate for this service. i guess that i have just lost $19.95

Tatmari

fort myers, Florida

U.S.A.


2 Updates & Rebuttals

Wilson

Walnut Creek,
California,
U.S.A.
Do not include a space in the rebate website URL.

#2Consumer Comment

Sat, November 29, 2008

The website works. www.greendotonline.com/premierrebate directs you to https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx


Ruth Meloy

Ridgewood,
New York,
U.S.A.
They don't make it Easy.....But I got my rebate !!

#3Consumer Comment

Sat, November 29, 2008

After purchasing the Green Dot Premier Card, I was told on the telephone I could receive a $10.00 rebate for upgrading to my existing Green Dot Card. I went online using the information they gave me. The instructions for doing this do not exist in any of the paperwork sent to me with my new card. I could not get to the site. After many attempts, I called Green Dot Customer Service and she walked me through the instructions...saying...go to greendotonline.com/rebate. After hanging up with her I tried this and got the same result. No page found. I called back and said I wanted someone to do this for me. It should not be this difficult. She told me the website again but this time it was changed.... go to greendotonline.com/premierrebate...... This time it worked. However, you will need the 19 digit activation code for your new card. I did not have mine readily available but the young lady knew how upset I was and she provided me with the code. That code appears on the paper card you purchase at the retailer. I explained to the young lady that this was entirely too nerve wracking. The rebate is there but you will have to work for it. I hope this helps.

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