- Report: #1257425
Complaint Review: Groupon Inc. - Internet
Reported By:
Rajendra Nyati -
Parsippany, New Jersey, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Groupon Inc.
Internet, USA
Web:
www.groupon.com
Categories:
Business Rating:
(0)
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Groupon Inc. Groupon Apple iphone5 not working after 2 months. No exchange or replacement or refund. Worst customer service.Never use groupon. chicago Internet
This is regarding order#373874283 placed at groupon website on June 8th,2015. I ordered Apple IPhone 5 16GB: White from groupon for $278.18 .This phone stopped working after 2 months. I reached out to Groupon and they asked me to follow up with the vendor. They gave me an email address [email protected]. This belong to a company called US mobile phones Inc. They did not offer any help and asked me to contact back to Groupon. I went back to Groupon on Sept 16th and Sept 18th they responded saying that they can offer any exchange/replacement and asked me to refer the fine print which says return is poosible only in 14 days from purchase.
I was not asking for refund or return the product. I was asking for replacement/exchtange and there is nothing mentioned about it in the fine prints.
This was a complete rip off for $278.18. This iphone is piece of junk which they sold me for $278.18 and there was no help offered from Gropuon regarding this matter.
Customer service rep was very rude saying that we can't do anything in this matter.
All, Please be aware of this Rip off company-Groupon and never buy any coupon, goods or services from Groupon. You will regret at some point later specially when you buy such expensive products which has only 14 days return policy ot 30 days warranty. All these products are sold for some Brooklyn companies which are fraud vendors and they sell all junk products thru Groupon.
If you need more info about this Rip off case, pl reach out to me [email protected]
Rajendra Nyati
