- Report: #1337433
Complaint Review: Groupon Inc. - Nationwide
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Author Not Confirmed
Why?
Groupon Inc.
Nationwide, USA
Web:
Groupon.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Groupon, Inc. Deceptive Business Chicago, IL Nationwide
Purchased 2 Groupon Vouchers for my wife and I for for allergy testing at an Atlanta based business on 11/4/16 When we got there, after waiting an hour, they told us they could not honor the Groupon vouchers because they were a misprint. During this hour they redeemed/processed the Groupon vouchers. We received no services. The business refused a refund because it was a Groupon and told us to contact Groupon for a refund. I did that the same day services were refused. Here is the Groupon ticket/reference number 50653058. After 2 phone calls and 4 emails, all contained in the reference number they did nothing. They just stopped communicating with me. Easier to ignore I guess. Bottom line - Groupon took my money and the merchant they do business with refused service, who by the way has an F rating with Atlanta BBB. Unscrupulous business practices by the merchant and Groupon. Filed report with BBB in Chicago, no response from business
1 Updates & Rebuttals
Groupon resolved issue regarding my complaint
#2Author of original report
Wed, November 16, 2016
Groupon has issued me an account credit in the amount that I requested. Ripoff reports cannot be removed so be advised that this matter is resolved and Groupon took the appropriate actions to resolves this dispute.
