Angelique
Pomona,#2Author of original report
Mon, July 31, 2006
I was also promised a rebate for 3 of the phones. Which would have left me paying a total, $52.00. So, I would have received my rebate in 6-8 weeks from Cingular. At which time, we would have taken our trip. I was frustrated with the CSR's and a tad bit distracted with the upcoming homecoming of my husband's unit. A lot of companies say "6-8 weeks" but it's usually NEVER that long. I didn't think anything was strange until we went back and the Kiosk was empty, and then I called the number and got no answer, each time I called and continue to call.
Angelique
Pomona,#3Consumer Comment
Mon, July 31, 2006
We had planned on going to Sea World with the money 2 months after my husband had gotten home. I had gotten most of the tickets already. We are on a budget. I am not looking for sympathy, just stating a fact. This company owes us over 200.00. It's absolutely not right that they can do this to people. Sadly, I looked into the BBB Report and they have an F rating. Which really means nothing to the Company because they are not members. I think my common sense tells me I had better check out companies, before I do business with them again. The worst part of this GSM Wireless is that they say they are Cingular. If you have any helpful advice to offer, I'd be more than happy to take it. thank you for your comment.
Elizabeth
Arlington,#4Consumer Comment
Mon, July 31, 2006
I cannot understand how you stated that you lost out a trip to sea world due to you could not get the refund back If the transaction would have went according to plan, you still would not have the money due to spend it on phones, My heart goes out to you and the fact that you got stiffed by this company, but do not say you and your family cannot take a trip due to this person taking money that you gave to them. Common sense says if you take a product back you get your money then why would you accept 6-8 weeks that sounds like a scam