I ordered the Pro Saxaphone 3 DVDsupposed to give little known tips and secrets to sax musicians. When i received and watched it, I saw that it was not usable for experienced players and was not at all what I expected. It was billed on my credit card. I send it back by UPS and got confirmation that it got delivered. This is now almost 2 month ago and I have called them twice on the # they gave to the credit card company 1 888 687-4216 never get an answer and just left 2 messages. This company is totally unreliable and the person I ordered it from is not the company doing the billing. My advice Stay away from noth.