- Report: #1407025
Complaint Review: GXI Outdoor Power - Nationwide
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Author Not Confirmed
Why?
GXI Outdoor Power
Nationwide, USA
Phone:
919-550-3221
Web:
gxioutdoorpower.com
Categories:
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GXI Outdoor Power Will not fix the broken product I received North Carolina Nationwide
I would NEVER recommend buying ANYTHING from this company to ANYONE even my worst enemy. I purchased the Brushmater 3 in. Dia 270cc Feed, Unique and Versatile 3-in-1 Discharge, Chromium Chipper Shredder chipper on June 6 2017 and it would not start. I called the GXI warranty and went through the steps to get it to a service center. I live in Denver, CO and it took them until July 16th to find a service center in my area. Once picked up the service center said the air filter was installed upside down and the gas was bad. GXI refused to pay for the service because of the bad gas.
THE REASON THE GAS WAS BAD WAS BECAUSE IT SAT FOR OVER 30 DAYS WAITING FOR THEM TO FIND A SERVICE CENTER!!!! I was finally able to get them to agree to pay for 1/2 the charges and it is now October and they still have not sent the $40 to the service center so I am still without a $600 chipper I paid for in June. I have spoke with customer service there SEVERAL times and they fail to see how this is a problem. I WILL NEVER EVER BY ANYTHING MADE BY THE COMPANY EVER AGAIN. I have never been treated so poorly in my life.
