Max
Greenbrier,#2Consumer Comment
Thu, August 10, 2017
I really don't know where to begin. I guess I will start by saying don't go here. The last time I visited this place, a therapist named Linda chased me out of the office screaming "are you suicidal?! I need you to sign this form!" In front of the office workers and other patients. She was screaming at me because I had just told her how terrible she was as a therapist. I was telling her how terrible she was as a therapist because she had just spent several tense minutes screaming at me and talking down to me because I had canceled an appointment and then scheduled a different appointment. She was accusing me of being a no-show which was not the case. She was screaming at me about this because she had not given me time to explain that my wife had lost our unborn baby and that we were at the hospital. She started berating me as soon as I stepped in her door, giving me no time to explain. After the first couple of moments of this I flipped on my phone's recorder and recorded the harassment. I later called Dr. Haas and explained that I had canceled my appointment and that I had an audio recording of this also along with a recording of Linda going berserk in front of the entire office.
His office workers failed to take the appointment out of the system. He apologized for both instances but his office still sent me a bill for this session which I was compelled to walk out on because of the treatment. I played the recording of Linda for some other mental health professionals and they suggested that I report her to the board, but I am instead choosing to write this review. This place is a for profit business and business is good for them, however, they will receive no more from me. I later discussed this event with my mother who had seen Linda in the past and she said that was not the first time Linda had been unprofessional. My mother told me that one day a group of men was walking by when they were going back to the room for her session and Linda made a comment "be careful, those are all a bunch of sex addicts here for therapy". My mother thought that this was absurd for her to talk about someone's personal issues so outspokenly since she is supposed to be HIPAA compliant. It caused my mother to question whether she did the same toward her after she left her appointment. Again, search for a great therapist, do your homework and find an office staff that doesn't hide behind a glass wall unless you are handing them a check or a clipboard.
Brittany
Hollywood,#3Consumer Suggestion
Tue, June 13, 2006
Chris and Brenda, I do apologize for having this happen to you. I myself is a consumer of Psychiatry and trust me I had my share of corruption towards Psychiatrists. All of the psychiatrists that I had went to all wanted to shove pills down my throat and they were very successful at it too. They did not even offer me any therapy service, other then asking me several questions (guess they were giving me their special diagnoses?) I can remember when I was talking about my personal problems to a psychiatrist all he did was going was writing something down on his book and was totally ignoring me. Maybe I'm asking too much but when I talk to people, especially to a professional about my problems, I require direct eye contact with me, eye to eye. What I suggest that the both of you guys do is the next time when you go to a psychiatrist, Do a complete interview with them? Remember you're the BOSS in this game. You can ask as many questions as you can even think of. There are really no stupid or dumb questions. I really hope this helps.
Chris
Sherwood,#4Author of original report
Fri, November 11, 2005
Thanks, Brenda. It feels good to know that someone out there understands. I am sorry that your husband is going through such a similar experience and I hope that things get better. If more people out there were in touch with the feelings of others, the world would be a better place. I would probably be upset if my counselor fell asleep on me. I would probably wake them up and tell them that I am leaving and to go back to sleep now--sort of like when Moe wakes up Curly and tells him to "wake up and go to sleep". I called that Dr.'s office today and told them that we could go about getting my $190 check back 1 of 2 ways: they could simply give it back to me or I would make phone calls to various agencies and report them and then get them to get it back for me. This seemed to indicate to them that I am not an idiot, I am not going to take it, and that I am seriosly not playing with them. It was amazing how quickly they told me that they would work with me the easy way and not force me to get the BBB the APA and a few other choice organizations on their butts. I can go pick up the check and forget they exist. But at the same time, I hope to have prevented others from visiting their little romper room establishment. I also officially cancelled a future appointment and told them that I was going to go find a Dr. that did not need a DR. more than I do!
Brenda
Coleridge,#5Consumer Comment
Wed, November 09, 2005
My husband has been having a similar experience. He made the mistake of going to this quack, who fell asleep when my husband was pouring his heart out!! The medications he prescribed made him worse and when I called about trying something new, he just blew me off. My husband subsequently had a major breakdown. He has been billing us for the amount the insurance did not pay, and I finally wrote him a letter, addressed personal, so HE would get it. I suggested since he took a nap during the session and totally blew my concerns off, he should do one thing right and quit billing us for the rest of the money. It has been a month or so and no bill again.