Jacquie
Avondale Estates,#2UPDATE Employee
Fri, August 15, 2008
Kenny, Your plan 5000 definitely has accident coverage for things like the emergency room, doctor's fees, xrays, medications, even a boot or crutches, if you need them. It does not cover chiropractic or physical therapy. I do not know what you were attempting to have coverage for. Also, the accident policy is written by Guaranteed Trust Life. If you submitted a claim to the wrong company (Pan American Life covers much of the other medical benefits), it could have been denied for that reason. I don't have your last name or Member number, so I cannot contact you directly. PLEASE CALL ME PERSONALLY at (561) 886-8775 so that I can be sure you get the correct assistance for filing your claim. Sincerely, Dr. Jacquie Damgaard Executive Director, HCCUA