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  • Report:  #433924

Complaint Review: HEAT - Honest Engines And Transmissions - Internet

Reported By:
- Nashville, Tennessee,
Submitted:
Updated:

HEAT - Honest Engines And Transmissions
www.heatautomotive.com Internet, U.S.A.
Phone:
877-775-1442
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Honest Engines and Transmissions is just another fly by night internet scam preying on the needs of unsuspecting marks.

I went to their internet site to see if they had a used engine for my car, a message came up saying that they did and that I should call for more info- WARNING- you can put ANY make and model in their search box and the same message will come up, it is not a real search.

When I called in to get a quote, I was told they had the engine and they quoted me $1200. That sounded ok so I told them that I wanted it. They took my credit card info and said that it would arrive in 3-4 days.

3 weeks later, numerous phone calls, usually I would get put on hold then disconnected, or I would leave a message and NEVER get a returned call, my engine still had not arrived. I was finally told that there was a problem with the engine but they had another comparable one they could send me but it would cost me $1650! $450 more....Bait & Switch!

I told them that was unethical and that they should give me the engine for the same cost as the original one. They said absolutely not, so I requested that they refund my credit card.

Two weeks later...credit card still not refunded, getting a lot of runaround excuses. I reported the incident to my credit card company and they credited me back after some time.

Brad Rosenthal and Sam Rosenthal (Brad's dad) are owners of this company. They are both very sleazy and only care about trying to make the quick buck. This company apparently is only a few months old and comprised of ex-employees of another similar company that made as much as they could selling used engines and then got shut down (www.qualityenginesfast.com). Who knows how many other companies they did the same thing with.

Also, if you read another Rip Off Report on this company, you will see that someone named Stephanie, who owns the domain name for the company, claims that she has no affiliation with the company and just did a little work for them. She neglects to mention that she lives at the same residence as Brad (according to the domain registration), the owner, as well. You'll also see a testimonial from her...of course.

Stay away from this company, there are a lot of reputable companies out there to do business with.

Dr. Goldblum

Nashville, Tennessee

U.S.A.


2 Updates & Rebuttals

Dave F.

Gretna,
Louisiana,
U.S.A.
THE RIP OFF WARNING for the company HEAT HONEST ENGINES AND TRANSMISSIONS IS NOT TRUE!

#2Consumer Comment

Fri, April 17, 2009

TO ALL POTENTIAL PEOPLE THAT MIGHT NEED THE SERVICE OF THIS COMPANY. I ordered a motor from HEAT on 4/16/09 After ordering I noticed the RIP OFF WARNING about this company. I almost cancelled my order with my credit card company even though it was the best deal that I could find. Well, instead I called back on 4/ 17/ 09 and disscussed this issue with customer service rep, Mr. David. He assured me that he did locate a motor that was going to be rebuilt for me and that they have had many cancellations occur due to that very same claim on the internet. He thanked me for calling in lieu of just cancelling like most people. To prove his honesty he sent me directly to the source that was rebuilding the motor for them fully aware that I could buy directly from his source and by pass them completely. Well, after calling this other company and verifiying that all that was said was true and honest I am of course keeping my order and now I feel good about my purchase. I will report again after the motor is installed and running and let everyone know the final verdict! These people seem as honest as you can get and they are willing to prove that it is true! Dave Fernandez Louisiana


Brad

Ponte Vedra Beach,
Florida,
U.S.A.
All made up

#3REBUTTAL Owner of company

Thu, April 09, 2009

My name is Brad Rosenthal and I am an owner of Honest Engines and Transmissions (HEAT Automotive). Our first engine was sold on Dec. 5, 2008. The rip-off report was posted on Dec. 6; the day after one of our competitors went out of business. My father Samuel G. Rosenthal is a plastic surgeon in Jacksonville FL. Check out how sterling his record is. Consider the source. Sure, we have some problems but we rectify all of them. Like many companies we have a few errors, but do know all are rectify. Dr. Goldblum does not exist. Try to find them. These people do not exist.

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