- Report: #1350646
Complaint Review: Holiday Fury - Internet
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Author Not Confirmed
Why?
Holiday Fury
Internet, USA
Web:
www.holidayfury.com
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Business Rating:
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Holiday Fury Avoid at all costs Internet
I contacted their customer service prior to purchasing a Christmas sweater due to their sizing chart. I usually wear a medium, however, according to their measurements, they advised me to buy a Large. When I received the sweatshirt it was nearly two sizes too big. It felt like an X-Large.
Since I paid over $50 for this shirt to wear to a Christmas party one time I contacted their customer service again. They initially told me that they would process a refund and that someone from their refunds team would contact me shortly. That never happened. I followed up with them again and this time they told me that this item is not eligable for a refund because they are supposedly made to order. When I told them that I ordered based off their sizing, they told me that is not a valid reason for a refund.
Avoid this company at all costs and if you do not want to wait over a month for your items. Funny how they have yet to post my negative review on their website..
