- Report: #366144
Complaint Review: Home Town Restyling - Hiawatha Iowa
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Author Confirmed
Why?
Home Town Restyling
1205 N Center Point Rd Hiawatha, 52233 Iowa, U.S.A.
Phone:
319-378-1221
Web:
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Home Town Restyling this company sells widows, doors and siding of extremely poor quailty and they all lie through there teeth Hiawatha Iowa
Home Town Restyling is a home improvement company that sells extremely very poor quality home remodeling windows,siding and other building services.
they sold my wife and i over $10,000.00 dollars in windows and the windows are so bad that they leak hot and cold air and all winter long we had so much ice you could use an ice pick to chop it off the windows.
also we have tons of condensation and they said we had a moisture problem which we do not have,we had it professionally checked.
also we had so much trouble getting Home Town Restyling to come out and see what was wrong with the windows,it took 8 calls to get them to come out and each time they did all they did was lie to us about what was wrong with the windows.
Home Town Restyling does not finish there work and you have to keep caling them.
they left the sweep off the back door we bought from them all winter long,there doors are also questionalble.
doors leak cold air as well and the paint fell of one door twice and it took forever to get them to come out and replace the door with another poorly made door!!
first time the windows had no insulation in them,
next time the windows were not square,next the reason we had so much moisture and ice is our bodies were producing to much sweat.
next it was the showers ,next they had us put in an air exchange,next they needed to caulk them in side and out,
next they said our blinds were causing the problem and so on and so on. it was to the point of rediculiousness.
also there is another person i became friends with from a town 40 miles away who is having the same issues i have been having with the windows they bought from Home Town Restyling.
i took lots and lots of photos and the company had the sale rep from republic windows come to our home with the owner wynn winn from home town. i showed them the photos and they were at first speechless.
then they looked at each other and said that was normal,i said no way that is normal??? i was so mad and they sat there and lied through there teeth about the windows being the best on the market.
i have taken the liberty to hire a really great law firm and i am proceeding with a law suit against Home Town Restyling. i have ran in to so many people who have been taken in by this ripoff company who sell garbage and does garbage work.
so be aware of HOME TOWN RESTYLING THEY ARE A HORRIBLE COMPANY AND SELL THE WORST OF THE WORST PRODUCTS FOR HOME REMODELING. THEY ALSO DO A HORRIBLE JOB!!!!!
BUYER BE WARE!!!!!!!!!!!!!!!!!!!!!!!!
Evert
Cedar Rapids,Iowa
Evert
CEDAR RAPIDS, Iowa
U.S.A.
they sold my wife and i over $10,000.00 dollars in windows and the windows are so bad that they leak hot and cold air and all winter long we had so much ice you could use an ice pick to chop it off the windows.
also we have tons of condensation and they said we had a moisture problem which we do not have,we had it professionally checked.
also we had so much trouble getting Home Town Restyling to come out and see what was wrong with the windows,it took 8 calls to get them to come out and each time they did all they did was lie to us about what was wrong with the windows.
Home Town Restyling does not finish there work and you have to keep caling them.
they left the sweep off the back door we bought from them all winter long,there doors are also questionalble.
doors leak cold air as well and the paint fell of one door twice and it took forever to get them to come out and replace the door with another poorly made door!!
first time the windows had no insulation in them,
next time the windows were not square,next the reason we had so much moisture and ice is our bodies were producing to much sweat.
next it was the showers ,next they had us put in an air exchange,next they needed to caulk them in side and out,
next they said our blinds were causing the problem and so on and so on. it was to the point of rediculiousness.
also there is another person i became friends with from a town 40 miles away who is having the same issues i have been having with the windows they bought from Home Town Restyling.
i took lots and lots of photos and the company had the sale rep from republic windows come to our home with the owner wynn winn from home town. i showed them the photos and they were at first speechless.
then they looked at each other and said that was normal,i said no way that is normal??? i was so mad and they sat there and lied through there teeth about the windows being the best on the market.
i have taken the liberty to hire a really great law firm and i am proceeding with a law suit against Home Town Restyling. i have ran in to so many people who have been taken in by this ripoff company who sell garbage and does garbage work.
so be aware of HOME TOWN RESTYLING THEY ARE A HORRIBLE COMPANY AND SELL THE WORST OF THE WORST PRODUCTS FOR HOME REMODELING. THEY ALSO DO A HORRIBLE JOB!!!!!
BUYER BE WARE!!!!!!!!!!!!!!!!!!!!!!!!
Evert
Cedar Rapids,Iowa
Evert
CEDAR RAPIDS, Iowa
U.S.A.
2 Updates & Rebuttals
Evert
CEDAR RAPIDS,Iowa,
U.S.A.
Home Town Restyling Home Improvement ,Hiawatha ,Iowa
#2Author of original report
Wed, December 30, 2009
i would like to revise my original report on Home Town Restyling as being a very bad company to do business with. Well even though i did not get all my money back from home town,i did get $5,038.75 after i took them to court to try and get a total restitution for the poor quality windows i did get from Home Town Restyling.i was counting on the owner wayne winn to step up to the plate being a top business owner to come to our rescue even after we won our court judgement and fix the windows that are still an issue,but he never did and that is what would have really made my wife and i very happy with the Home Town Restyling experience. We did get some of our money back but the truth of the fact is all we wanted was Home Town Restylying to do is replace the windows and make it right,not with cash but with service and compassion for there customers like they advertise on there commercials.But they never did and they wanted my wife and i to write that we are totally staisfied with the settlement we got from Home Town Restyling but we can not say we are very happy and got what we wanted and that Home Town Restyling treated us super,They did not treat us like family and they did not treat us with compassion.That is all we wanted and we can not report something that is not true.We actually only got $3,500.00 dollars back since we were totally rippedoff by Lynch Dallas Law Firm Who scammed us for $1,500.00 dollars saying they could help us get our money back and that they had experience in issues with window law suites, when infact they had no experience in dealings with windows and Ryan Sawyer our attorney jut lead us on when several other attorneys we talked to after Lynch Dallas scammed us said to go to small claims court,that was 3 different attornies advised us to go small claims when Ryan Sawyer of Lynch Dallas said he could get our money back,He did not get out money back but cost us even more money .So as for Home Town Restyling goes they offer as service but have little compassion when it comes to customer compassion.If wayne winn after small claims hearing would have said that he would promise to come over and replace and make right the windows that are falling apart i would be very happy to write a report praising Home Town Restyling but all i can say is We got $5,038.75 when intern we should have gotten all our money back or top customer service which would have been having all the windows replaced with good windows and treated like we were told we would be treated insted we were treated like we were just another pay check to them. Now if Home Town Restyling wants to come to our home and rplace the windows that are falling apart with new windows,My wife and I will be glad to type that Home Town Restyling did us a top knotch job and that we are very happy with there product and there service.So we would welcome home town restyling with open arms to come to our home and take out the windows we have from the company which closed and replace them with ones that are of a far superior quality.Until then all we can say about Home Town Restyling is They need to care more about there customers than there wallets.Please Home Town Restyling come back to our home and put in the windows and basement door that we paid you for.Then we will be glad to right you a job well done satisfied reply on ripoff.com
George
Faribault,Minnesota,
U.S.A.
Condensation - Humidity
#3Consumer Comment
Thu, January 08, 2009
I'm curious as to what the humidity level in your home is? Can you provide some basic information such as outside temperature, inside temperature and humidity level inside the home? Windows do not by themselves produce moisture. However if are getting massive amounts of condensation on your new windows that is an indicator of even greater problems. What you describe seems to me to be a ventilation problem and in that the windows are still probably the coolest surface in your home, the humidity problem will first show up there. New replacement windows are often so tight that the moisture levels in your home can be aggravated by them as they no longer ventilate your home the way your old windows did by allowing air flow through them. George
