Hi i called homeencounter and put a work order in for a uprooted 60ft oke tree on 09/12/2017. jea told me not to stay in the house it was unsafe and if i went in to stay in the back of the house. i called homeencounter and told them the house was unsafe too live in they just dont care. as of 09/12/2017 to10/08/2017 not one person came out to look at the tree / not one phone call from them. they are charging me rent and late fees for a house that is unsafe too live in. i need HELP cant keep living like this my wife and i are out of options.