Audrey
Montego bay,#2Author of original report
Wed, July 06, 2011
I wasnt aware of plimus exisistence until the 28 June 2011, when i received my credit card statement.And found a transaction for JA.$862.00.Which i didnt authorised.I had to look the company up on the internet.I see in theiir rebuttal that they had refunded me as per my request.
How could that be when i knew nothing about this company,and nowhere in my interaction with Homewealth solutions was Plimus mentioned.
I am asking the question ?Refunded me what ? my money ?to whom was it sent?.Who sent the request.I tried to cancel the subscription on the 28 june 2011 but wasnt successful.If they had refunded me my funds,wouldnt i have received an e-mail.Where have they sent the refund,Would really love to know..My bank will be trying to recover the above sum that i had not authorised.The previous transaction that i did when i submitted my credit card i dont care about .I told my bank to let it be i paid to learn a lesson,i wont be caught in the same trap twice.Their is a stop order on my card so nomore funds can be taken without my knowledge.
If PLIMUS is a reputable company, why have they billed me ,for a one time transaction that i did on the 23 may ,2011 with Homewealth solution,that i have already paid for.
How can they claim they have refunded me ?Did the money go to my bank?
What is Plimus connection with homewealth Solution/homewebsitebuilders
The Real Cost of this saga is not the Us$46.34 that i lost,But it is the inconviencience doing without a credit card while the bank does an investigation inorder to re-issue me a replacement one.
The real damage is the loss of confidience in doing legitimate online business.No amount of money nor redress can make that return. So buyers BEWARE.
Plimus
Fremont,#3UPDATE Employee
Tue, July 05, 2011
We just wanted to let you know that all of the transactions you noted are, in fact, in our (Plimus) system. They absolutely exist, so we are unsure how you received an error message to the contrary. Our records reflect the following transactions:
5/23/11 - Homewebsitebuilder.com - $9.95
5/23/11 - Home Wealth Solution - VIP Offer Pkg (sold by iNet Squared Ltd) - $16.97
5/23/11 - Home Wealth Solution - Limited Half Price Offer (sold by iNet Squared Ltd) - $19.97
And all of those transactions were refunded on 6/28/11 at 1:36pm PDT per your request.
We processed the credit card transactions for the products/services you purchased, and, upon request, we refunded them - that is our role as the payment processor/merchant of record. If you have issues with the products or services that were purchased, please take those issues up with the vendor directly (in these cases - Homewebsitebuilder.com and iNet Squared Ltd).