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  • Report:  #140504

Complaint Review: HONEY MAE HOME LOAN - SHERMAN OAKS California

Reported By:
- COVINGTON, Georgia,
Submitted:
Updated:

HONEY MAE HOME LOAN
4312 WOODMAN AVE. SUITE 210 SHERMAN OAKS, 91423 California, U.S.A.
Phone:
700-1242
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I applied for a home loan from Honey Mae Loan in august 2004. I supplied all information ask for. Honey Mae sent an appraiser to my home I paid 150.00 dollars. After that every time I call to inquire about the loan I was toal that they were working on it. On DECEMBER 26,2004 I sent a certified letter to Honey Mae asking for a loan or my money back. I was told that I could get a loan but I would go over the process again. So I want my APPRAISER FEE returned. I got nothing for my money. I was charged 150 dollards for an appraiser fee but on their web site they state that it cost 100 dollards. RIP OFF.

Jesse

COVINGTON, Georgia
U.S.A.


4 Updates & Rebuttals

Kimberly

Sherman Oaks,
California,
U.S.A.
Response

#2UPDATE Employee

Wed, March 22, 2006

Most appraisals cost anywhere from $350 - $450. Therefore, we offer to cover the charge for most of the appraisal fee. This policy is in place because we want our customers to feel comfortable that we can get a loan done for them. If their loan does not go through for whatever reason, we both lose money since we are in this together. At the time that Mr. Jesse had placed an application for a loan with us, we guaranteed that our borrowers paid no more than $150 in fees. We have since changed that policy to guarantee that customers will not pay more than $100 on appraisal fees until closing. We make every effort to close a loan for our customers. WE do not get a cent for the appraisal, in fact, we lose several hundred dollars when a loan does not close. We paid the rest of the fee for his appraisal in the amount of $300, even though the loan could not be done. We make every effort to make sure our customers are satisfied. Please visit our website at www.honeymae.com for more information on our company or feel free to contact us directly at (800) 700-1242 for more information.


Kimberly

Sherman Oaks,
California,
U.S.A.
Response

#3UPDATE Employee

Wed, March 22, 2006

Most appraisals cost anywhere from $350 - $450. Therefore, we offer to cover the charge for most of the appraisal fee. This policy is in place because we want our customers to feel comfortable that we can get a loan done for them. If their loan does not go through for whatever reason, we both lose money since we are in this together. At the time that Mr. Jesse had placed an application for a loan with us, we guaranteed that our borrowers paid no more than $150 in fees. We have since changed that policy to guarantee that customers will not pay more than $100 on appraisal fees until closing. We make every effort to close a loan for our customers. WE do not get a cent for the appraisal, in fact, we lose several hundred dollars when a loan does not close. We paid the rest of the fee for his appraisal in the amount of $300, even though the loan could not be done. We make every effort to make sure our customers are satisfied. Please visit our website at www.honeymae.com for more information on our company or feel free to contact us directly at (800) 700-1242 for more information.


Kimberly

Sherman Oaks,
California,
U.S.A.
Response

#4UPDATE Employee

Wed, March 22, 2006

Most appraisals cost anywhere from $350 - $450. Therefore, we offer to cover the charge for most of the appraisal fee. This policy is in place because we want our customers to feel comfortable that we can get a loan done for them. If their loan does not go through for whatever reason, we both lose money since we are in this together. At the time that Mr. Jesse had placed an application for a loan with us, we guaranteed that our borrowers paid no more than $150 in fees. We have since changed that policy to guarantee that customers will not pay more than $100 on appraisal fees until closing. We make every effort to close a loan for our customers. WE do not get a cent for the appraisal, in fact, we lose several hundred dollars when a loan does not close. We paid the rest of the fee for his appraisal in the amount of $300, even though the loan could not be done. We make every effort to make sure our customers are satisfied. Please visit our website at www.honeymae.com for more information on our company or feel free to contact us directly at (800) 700-1242 for more information.


Kimberly

Sherman Oaks,
California,
U.S.A.
Response

#5UPDATE Employee

Wed, March 22, 2006

Most appraisals cost anywhere from $350 - $450. Therefore, we offer to cover the charge for most of the appraisal fee. This policy is in place because we want our customers to feel comfortable that we can get a loan done for them. If their loan does not go through for whatever reason, we both lose money since we are in this together. At the time that Mr. Jesse had placed an application for a loan with us, we guaranteed that our borrowers paid no more than $150 in fees. We have since changed that policy to guarantee that customers will not pay more than $100 on appraisal fees until closing. We make every effort to close a loan for our customers. WE do not get a cent for the appraisal, in fact, we lose several hundred dollars when a loan does not close. We paid the rest of the fee for his appraisal in the amount of $300, even though the loan could not be done. We make every effort to make sure our customers are satisfied. Please visit our website at www.honeymae.com for more information on our company or feel free to contact us directly at (800) 700-1242 for more information.

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