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  • Report:  #79639

Complaint Review: Household Bank -- Household Credit Services - City Of Industry California

Reported By:
- Lumberton, Texas,
Submitted:
Updated:

Household Bank -- Household Credit Services
householdbank.com City Of Industry, 91716 California, U.S.A.
Phone:
477-6000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had a credit card account with Household Bank with a finance charge of 3.90%.I guess they weren't getting enough finance charge from me, so they suddenly upped it to 11.24%. I called and ask why they changed my finace charge & was told they go through their accounts and randomly pick customers to change their interest rates & I was one of them.

If I had not looked at my bill closely, I would not have known what they did. I payed my bill in full before the dute date, but I received a bill for $5.86 the following month. I wrote them a letter disputing the charge, but they didn't bother to reply. The following month there was a $35.00 charge for not paying my bill. I went on line to see what was happening & by that time the charge had gone up to $47.00.

I e-mailed them & ask what was going on & told them I had sent a letter disputing the charge. I was told if I would pay the $5.86 finance charge they would take the other charges off. I had no choice but to pay or they would have kept adding charges every day.

Anonymous

Lumberton, Texas
U.S.A.


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