Complaint Review: IBC - INTERNATIONAL BANK OF COMMERCE - TEXAS - WESLACO Texas

I had a safe deposit box, with my husband at the IBC bank (International Bank of Commerce) in Weslaco Texas, although, my statements would come from the McAllen branch. When my husband was alive, the bank employees would let both of us go into the safe deposit box vault with our key, and the employee would use their guard key, and we would access the vault. My husband died Nov, 9,2007, and after that, things changed. The employees would take my safe deposit box key, and have the bank "guard" key, and go into the safe deposit vault, where there were no surveillance cameras, and thus had the potential access to go in and take cash out of the box. Normally, when they would bring me the box, (often they would have opened it as I recall), I would have them count the money, and write down the amount. Well, I went in as normal on February 12, and when they counted it, fifteen thousand, four hundred was missing.

The bank has "stonewalled" the criminal investigation officers, and I had my son deliver a letter to Dennis E. Nixon, the CEO of all IBC banks, making a demand for return of my money. He personally signed for the certified letter.

There are civil and criminal investigations going on as I write this, to try to find out what the bank, or its employees, did with my money.

Being ripped off, as an 82 year old woman on a fixed income, fairly recently widowed, is a nightmare, and something I hope no one else goes through.

Avoid the IBC banks like the plague.

Read this http://www.brownsvilleherald.com/news/bank_85548___article.html/customer_employee.html

"Bank employee arrested for stealing from customer

March 31, 2008 - 11:35PM

By Jeremy Roebuck/The Monitor

McALLEN - A 21-year-old bank employee is set to appear before a judge Wednesday on charges he stole money from a customer's account.

The U.S. Secret Service alleges Erik Alfredo Constante, of Mission, took $100,000 by forging the account holder's signature on a withdrawal slip.

He is accused of redeeming the slip on March 19 for cash - remnants of which federal authorities say they found during a search of his home a week later.

Constante, a new account executive at the International Bank of Commerce's downtown McAllen branch, was arrested Friday and has remained in the custody of U.S. Marshals pending a detention hearing set for Wednesday.

He maintains the customer requested he withdraw the money and that he hand-delivered it to a man he believed to be the account holder waiting in the bank office, said Secret Service agent Cameron Wolfley in an affidavit filed in the bank employee's case.

The Secret Service investigates financial crimes in addition to providing presidential protection.

Constante told agents that bank bags found in his home were purchased at H.E.B. and meant as a gift to his father, according to court documents filed in his case. But authorities say they found scraps of a money strip used to bind the cash that they later linked to the March 19 withdrawal.

A lawyer has not yet filed with the court to represent the bank employee.

Phone calls to his Mission home were not returned Monday.

R. David Guerra, president and CEO of IBC-McAllen, declined to specifically talk about Constante's case or whether the customer whose account was allegedly breached would be able to recover his money."

Ms. xxxxxxx

Lindale, Texas

U.S.A.

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