- Report: #463322
Complaint Review: Idearc MEDIA LLC - Dallas Ft Worth AIRPORT Texas
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Idearc MEDIA LLC
2200 WEST AIRFIELD PO BOX 61981 Dallas Ft Worth AIRPORT, 75261 Texas, U.S.A.
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Idearc MEDIA LLC PUT ME ON AUTOMATIC BILLING WITHOUT NOTIFING ME THRU PHONE CALL OR MAIL Dallas Ft Worth AIRPORT Texas
First Thank God for this web site to find out I am not the only one that Idearc is trying to rip off
Last year my advertising was coming up for renewal. No one ever called me and do not receive anything in the mail.
When I called and ask them why nobody called me they informed me they put me on automatic renewal. I informed them I am not paying and they told me you have to. She was very rude. Almost every day I would come home there was a msg on the answering machine to call them, I thought FOR WHAT they did not care.
Every year since I have this advertising someone call me in 2007 my bill doubled so I figured I would try it for a year. I have a hair removal salon in my house and do it by appt only, I also work full time for a frozen food distribution co. Last year with the ecomony going bad I had to cancel
Now makes you wander too. Did Idearc lay people off and had nobody to call or they knew what was going on. I would like to know which big wig made that call. What was is bonus???
Now a company call McCarthy, Burgess & Wolff is leaving msg on my machine telling me they are taking me to court and I will have to pay court and attorney fees. Telling me to call and I can't call during the day and on my employers time and maybe lose my job.
Therese
Hellertown, Pennsylvania
U.S.A.
Last year my advertising was coming up for renewal. No one ever called me and do not receive anything in the mail.
When I called and ask them why nobody called me they informed me they put me on automatic renewal. I informed them I am not paying and they told me you have to. She was very rude. Almost every day I would come home there was a msg on the answering machine to call them, I thought FOR WHAT they did not care.
Every year since I have this advertising someone call me in 2007 my bill doubled so I figured I would try it for a year. I have a hair removal salon in my house and do it by appt only, I also work full time for a frozen food distribution co. Last year with the ecomony going bad I had to cancel
Now makes you wander too. Did Idearc lay people off and had nobody to call or they knew what was going on. I would like to know which big wig made that call. What was is bonus???
Now a company call McCarthy, Burgess & Wolff is leaving msg on my machine telling me they are taking me to court and I will have to pay court and attorney fees. Telling me to call and I can't call during the day and on my employers time and maybe lose my job.
Therese
Hellertown, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Idearc
Middleton,Massachusetts,
U.S.A.
customer service
#2UPDATE Employee
Tue, June 30, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: [email protected] Your full name and title: Business Name: Business Telephone Number: State in which your Business resides: Your contact number: Best time to call you: E-mail address: Brief complaint description:
