Imagin568
Lynchburg,#2Consumer Comment
Sat, January 19, 2008
Anonymous, I have filed a rep off report for the same problem and using your advice, have searched for my "local yellow pages". Non existent. Any suggestions on how to find the yellow pages for which Idearc bills in Lynchburg, Virginia?
Anonymous
Bloomington,#3UPDATE EX-employee responds
Tue, October 23, 2007
every business with a commercial telephone line gets a free listing online and a free profile. (this encourages usage from joe-schmoe consumer who may contact you, and ups idearc's usage results). when i worked for the company (2004-2007) the ppc campaigns had to have a signed or voice recorded contract in addition to your cc information (assuming you dealt with an actual person). Be persistant in demanding someone who can actually help you. In all honestly, idearc would rather lose a few bucks rather than lose future advertisers. I would recommend calling the nearest YP sales office in order to get help. On the local level they will be a lot more likely to try to help you (their commisions are reliant upon your happiness) where as the call centers and customer service lines in texas are all salaried or hourly, meaning whether or not you're happy, they are paid the same.