Tell us has your experience with this business or person been good?
Imation 100pk spindle failure to provide rebate as advertised rebate ripoff Oakdale Minnesota
Purchased an Imation 100pk spindle. At the time was a $20 rebate. Following the terms of the rebate, I sent the original store receipt along with the original UPC from the paper wrapper on the spindle.
About 6 weeks later I received a letter from Imation stating that the upc they received was not an original, and the rebate would not be processed unless I sent in the original promptly.
As I HAD sent in the original, I proceeded to call Imation's rebate number, and after a short time on hold spoke to a customer representitive. I explained the situation, and was told to call back in a week. I called back after a week and was told that there was nothing that could be done as I did not send in the original UPC... But wait, I HAD sent that in.
I spoke with the rep further, and mentioned the fact that I have a copy of the dated receipt and upc code along with the filled out rebate offer. I was basically told "We do not care, if you cannot send the original again we cannot process your rebate". Now how could I send then the original UPC for a second time? I even offered to hand deliver the copies I took before sending in the rebate, along with the spindle and cd's I puchased to show that I did indeed purchase the product - to which their response was "no, have a good day".
Because of this, I recommend strongly against purchasing any products from Imation with rebate offers, unless one does not care to receive the rebate. (In fact I recommend this to all my customers, co-workers, and relatives)