- Report: #955872
Complaint Review: Infinity Insurance - Birmingham Alabama
Reported By:
Jose -
Hialeah, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Infinity Insurance
3700 Colonnade Parkway, Suite 600 Birmingham, 35243 Alabama, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Infinity Insurance Worst Insurance Company Birmingham, Alabama
DO NOTpurchase any insurance policy from Infinity insurance, Infinity are crooks with bad customer services
Dont even beginning to get a quote from Infinity insurance company. There premiums are higher than others. I had a bad experience with them learned my lesson. Take time and do some homework go to the customer review first before buying anything. Worst insurance I ever had.
My policy was canceled without notifying me of the cancellation. I made a payment on line on 08/01/2012 in the amount of $331.00 the schedule amount that I was posted for me to pay.
The policy was cancelled as of 07/13/2012 but, yet my $331.00 payment was accepted by Infinity. If my policy was cancelled as of 07/13/2012 why was my payment accepted on 08/01/2012. At this time I am I requesting for the $331.00 to be refunded back to me along with all the payments made on the policy which it was over a period of one year of premium paid.
I called Infinity Insurance once I learned that my insurance had been canceled. I have asked for my money to be refunded but, they have refused to refund me any money they are telling me false information. I wasnt notified by Infinity insurance company or my agency regarding the cancellation. I learned of the cancellation by my auto lease company which I received a
notification from the leasing company on 09/01/2012 made a payment online on 08/01/2012 and the insurance was cancelled on 07/13/2012. So for more than one month I was driving without auto insurance, like I told them what if I would have been involved in an auto accident who would have taken responsibility for the damages? Infinity or my insurance agent would have
not they would have cared less and I would have been screwed. This is a big negligence and unprofessional on both of these companies. Beware which I found out to late hidden payment installment and other fees.
Dont even beginning to get a quote from Infinity insurance company. There premiums are higher than others. I had a bad experience with them learned my lesson. Take time and do some homework go to the customer review first before buying anything. Worst insurance I ever had.
My policy was canceled without notifying me of the cancellation. I made a payment on line on 08/01/2012 in the amount of $331.00 the schedule amount that I was posted for me to pay.
The policy was cancelled as of 07/13/2012 but, yet my $331.00 payment was accepted by Infinity. If my policy was cancelled as of 07/13/2012 why was my payment accepted on 08/01/2012. At this time I am I requesting for the $331.00 to be refunded back to me along with all the payments made on the policy which it was over a period of one year of premium paid.
I called Infinity Insurance once I learned that my insurance had been canceled. I have asked for my money to be refunded but, they have refused to refund me any money they are telling me false information. I wasnt notified by Infinity insurance company or my agency regarding the cancellation. I learned of the cancellation by my auto lease company which I received a
notification from the leasing company on 09/01/2012 made a payment online on 08/01/2012 and the insurance was cancelled on 07/13/2012. So for more than one month I was driving without auto insurance, like I told them what if I would have been involved in an auto accident who would have taken responsibility for the damages? Infinity or my insurance agent would have
not they would have cared less and I would have been screwed. This is a big negligence and unprofessional on both of these companies. Beware which I found out to late hidden payment installment and other fees.
2 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
Ken
Colorado,USA
What was the reason Infinity gave for cancelling your policy?
#3Consumer Comment
Wed, October 17, 2012
You DID ask....right?
You've left a little out of this little report.
Nope, I don't work for them.
