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  • Report:  #303815

Complaint Review: Influent (old Itc) Of MARIETTA OHIO - MARIETTA Ohio

Reported By:
- marietta, Ohio,
Submitted:
Updated:

Influent (old Itc) Of MARIETTA OHIO
RT. 7 MARIETTA, 45750 Ohio, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
INFLUENT IS A BUSINESS RAN BY SHADY, NO GOOD, NO MORALS, LOW MANAGEMENT.

i personally worked at the marietta influent for three years. it was hell on earth. words of wisdom: if you smoke weed or deal drugs on the call floor you will become a SUPERVISOR! i dare you to random drug test them. heck, go down about 11 pm one night and you'll find the shift manager coming in from the parking lot after one of his nightly getting high activities. i dare you! the surprise on your face 2 find it true would be enough to make me happy.

also, i read all the rebuttles from other call centers. yet none from marietta. every SINGLE program they have, even if clients say it is to be verbatim, you are forced to use power scripts. as someone else mentioned, power scripts are illegal. for example, one night a couple of years ago a client walked into the marietta call center, posing as a tsr, walked past the receptionist, onto the call center, ripped all of the power scripts off the desks of one program (the one they are a client for) and took the program from influent! that is how clients feel about power scripts. yet if you tell your supervisor you don't want to do that, they will say then this job is not for you.

they make power scripts, because the one the client give you to do on your screen is honest and thus you don't make many sales. but by lieing you can make lots.

actually, in training, you learn and go over the power script. don't believe me, give them a lie detector test; exactly, you know i'm honest.

you are told to lie, cheat, and steal these people just to make them sales. you, on the other hand make very little to none commissions for doing the lieing/cheating/stealing, you're making the company tons of money for chump change. you are told to tell people they will not be charged, when they are. tell them they have a full 30 days to review something, when they only have about 15 after they get the package in the mail. many, many, other lies are drilled into your head so that you make sales each night. not honest sales, shady sales. the kind you don't feel good about at all.

i, personally, can tell you every single night shift supervisor is a drugie. some are drug dealers. i dare ken cross to start drug testing sups, watch how fast they quit or try to sit down and be a tsr again, because they do! i was offered, but one of the sups to buy pills! i almost flipped out, i do not do pills! and for a SUP to ask me that i was mortified. if i had went to HR, which by the way is nothing more than a fat log sitting at a desk (she does nothing, for you or the company) but if i had went to HR that sup would have found out about it within 5 minutes, then i'd be fired or something.

i'm sure you'll hear from me again, give me a while to think of other shady activities, and i'll be back.

Marietta influent

marietta, Ohio

U.S.A.


3 Updates & Rebuttals

Big Jude

Marietta,
Ohio,
U.S.A.
just to clarify

#2UPDATE EX-employee responds

Thu, December 11, 2008

I worked at influent for almost 4 years..i was NOT in management.. i was a phone sales rep myself.. this will be interesting to follow.. the center manager was always nice to me though.. and there was alot of drugs... im 48 tho and theres drugs everywhere it seems.. the HR manager was impossible to deal with.. like talking to a brick. and the owner of the company "andy" was the most uncaring man ive ever met.. he only worried about his own pocketbook and seriously did NOT care about the workers.. we were expendable and very easily replaced as he said.


Bad

Marietta,
Ohio,
U.S.A.
I Also Agree As Well

#3UPDATE EX-employee responds

Sun, December 07, 2008

I agree with all things said above. This place is worthless and it's drug central. It's like being in high school all over again. Immature kids, drug addicts, sluts, losers, peer pressure and more. Training is week and sucks a*s. They don't teach the people properly like they should. Then they stick you on the computers to learn the program 1 time and the next day they expect you to be talking to live customers. Where's the hands-on-training gone these days? Also, they say they do background checks? I believe that to be total bullshit.. especially when the place is crawling with nothing but drug addicts and people that has said they've been in jail LOL. This place is retarded and not worth $7.25 a hour unless you're one of the followings... druggy(dealer), alcoholic, s**t/w***e, or all 3. Flipping burgers sounds better then this place.


Daleh1985

New Martinsville,
West Virginia,
U.S.A.
I totally agree

#4UPDATE EX-employee responds

Fri, February 01, 2008

I totally agree with this ripoff report. I only survived one month at influent of marietta. If you weren't a druggy, or willing to sleep with anyone, you didn't fit in to their "clicks". Also, the way they wanted you to slam sell was just ridiculous. Also, i know their procedure for the do not call lists was a load of crap. If the person on the phone says to put the number on the list, you have to do it. Their crap about having to talk to the main lead to put the number on the list is total bullshit. My wife also worked there. She was forced to be a cleaning b***h for them for not bending in to their rules and slam selling people. Also, when the road conditions were horrible, she tried to call off work. They told her to come in or she was fired. She wrecked her car on the way to work, and when she showed up late because of it, she got fired anyways. Influent is the worst place i've ever worked. All the harassment, backstabbing, drug dealing, and rudeness is completely uncalled for. Something needs to be done about this place.

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