- Report: #436702
Complaint Review: Innovative Accounts Management/Accounts Management Inc. - Brentwood Tennessee
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Author Confirmed
Why?
Innovative Accounts Management/Accounts Management Inc.
500 Wilson Peak Cr. #100 Brentwood, 37027 Tennessee, U.S.A.
Phone:
800-392-6835
Web:
N/A
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Innovative Accounts Management/Accounts Management Inc. are lying thieves Brentwood Tennessee
We are a small and well repected orthopedic clinic in Texas and used this company for our past due accounts collections. Should have known better, it sounded too good to be true. They claimed no fees, no contract, no obligation...on a contingency basis. Over the past several months we placed 39 accounts totaling apprx. $6000. Of that, they supposedly collected $1458, or so they say. We have not seen a penny of this. After speaking with CHUCK DUNN since October 2008 regarding this situation we still have not received a check from them. Mr. DUNN always had an excuse ready as to why we haven't gotten payment yet. ...check was just issued....check didn't generate...check was sent with the wrong address....some sort of computer glich and check was not generated....Check was issued last night and he will call me with the tracking # because he is going to overnight it. This went on and on since October 2008, hereit is March 2009 and we still haven't received a check from them.
On March 18, 2009 I faxed to IAM/AMI a letter telling them we are turning this matter to our lawyer, but that we are going to file a report with the BBB and the TN Atty. Generals office (which we did) 10 minutes after receiving that fax he called me and said the check will be overnighted. I told him I don't believe him anymore, he has already used that lie and it seems he could come up with something better. As of this day, we still haven't recieved a check from CHUCK DUNN, ACCOUNTS MANAGEMENT INC. OR INNOVATIVE ACCOUNTS MANAGEMENT. We may even consider filing criminal charges for "stealing". In my eyes not paying us is just like stealing.
M.c.
Euless, Texas
U.S.A.
On March 18, 2009 I faxed to IAM/AMI a letter telling them we are turning this matter to our lawyer, but that we are going to file a report with the BBB and the TN Atty. Generals office (which we did) 10 minutes after receiving that fax he called me and said the check will be overnighted. I told him I don't believe him anymore, he has already used that lie and it seems he could come up with something better. As of this day, we still haven't recieved a check from CHUCK DUNN, ACCOUNTS MANAGEMENT INC. OR INNOVATIVE ACCOUNTS MANAGEMENT. We may even consider filing criminal charges for "stealing". In my eyes not paying us is just like stealing.
M.c.
Euless, Texas
U.S.A.
2 Updates & Rebuttals
Robert Hall
United States of AmericaI am a former employee of Innovative Accounts Management
#2UPDATE EX-employee responds
Sat, January 09, 2010
I am a former collections manager of Innovative Accounts Management (AKA: IAM Collections).
I was a long-time employee (4+ years) who gave my notice of resignation when these "incidents" became the daily norm.
If anyone would need my assistance in any type of action against the company, don't hesitate to reach out to me.
I witnessed both clients and "debtors" who were victims of the company.
Reports not being sent or being sent without payments (and payments never being received) are normal of the company. It is also normal of the company to use "checks by phone" and any checks which bounce, to be held for several weeks/months in the owners desk drawer, and re-drawn on the account for $1,000-$2,000 more than what the initial check-by-phone was authorized for. (IE: A $275.00 phone check would be printed as a $1,275.00 phone check).
I can provide any information which is needed, along with the name of the detective whom I presented files to (shredded checks, financial reports, etc).
Laurie
Haslet,Texas,
U.S.A.
Another business ripped off by a collection agency - AGAIN DO NOT TRUST COLLECTIONS
#3Consumer Comment
Mon, March 23, 2009
COLLECTION AGENCIES CANNOT BE TRUSTED. NOT EVEN IF YOU ARE THE BUSINESS THAT HIRED THEM! Hope you learned a valuable lesson - its not worth it..
