Leanne
Calabasas,#2UPDATE Employee
Tue, March 14, 2006
This customer's website was not hacked into as stated. However, someone did attempt to utilize the account to obtain authorizations for credit cards. The person or people doing this did succeed in attempting hundreds of thousands of authorization attempts, each one costing the standard transaction/authorization fee. Each authorization has a cost to be processed through the Visa/MasterCard interchange. IMS has paid the fee for each of these transactions, regardless of the nature of those transactions. Because it is the merchant's responsibility to build safeguards on his website and monitor the activity on the processing account, he has liability associated with these transactions. Although he has not mentioned it, IMS is working with the customer to negotiate a resolution in this matter.
Leanne
Calabasas,#3UPDATE Employee
Tue, March 14, 2006
This customer's website was not hacked into as stated. However, someone did attempt to utilize the account to obtain authorizations for credit cards. The person or people doing this did succeed in attempting hundreds of thousands of authorization attempts, each one costing the standard transaction/authorization fee. Each authorization has a cost to be processed through the Visa/MasterCard interchange. IMS has paid the fee for each of these transactions, regardless of the nature of those transactions. Because it is the merchant's responsibility to build safeguards on his website and monitor the activity on the processing account, he has liability associated with these transactions. Although he has not mentioned it, IMS is working with the customer to negotiate a resolution in this matter.
Leanne
Calabasas,#4UPDATE Employee
Tue, March 14, 2006
This customer's website was not hacked into as stated. However, someone did attempt to utilize the account to obtain authorizations for credit cards. The person or people doing this did succeed in attempting hundreds of thousands of authorization attempts, each one costing the standard transaction/authorization fee. Each authorization has a cost to be processed through the Visa/MasterCard interchange. IMS has paid the fee for each of these transactions, regardless of the nature of those transactions. Because it is the merchant's responsibility to build safeguards on his website and monitor the activity on the processing account, he has liability associated with these transactions. Although he has not mentioned it, IMS is working with the customer to negotiate a resolution in this matter.
Leanne
Calabasas,#5UPDATE Employee
Tue, March 14, 2006
This customer's website was not hacked into as stated. However, someone did attempt to utilize the account to obtain authorizations for credit cards. The person or people doing this did succeed in attempting hundreds of thousands of authorization attempts, each one costing the standard transaction/authorization fee. Each authorization has a cost to be processed through the Visa/MasterCard interchange. IMS has paid the fee for each of these transactions, regardless of the nature of those transactions. Because it is the merchant's responsibility to build safeguards on his website and monitor the activity on the processing account, he has liability associated with these transactions. Although he has not mentioned it, IMS is working with the customer to negotiate a resolution in this matter.