Frances
Henderson,#2Consumer Suggestion
Mon, May 30, 2005
In Nov. 2004 we got a sprint phone bill with an integretal collect call made from a pay phone in Utah. We live in Nevada. The call was billed $7.98. We have our own separate long distance company which we've had for years and would never change. We also never accept collect calls. I recently got the bogus charge removed, (last month), but only after I said I was going to file a complaint with the PUC. Last year they even "slammed" us. They added services that we never ordered. Sprint is a nightmare! I now read every word on the phone bill. Next step is the Public Utilities Commission.