- Report: #130109
Complaint Review: Integretel - Internet
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Integretel
Internet, U.S.A.
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Integretel ripoff Big time They hit my January phone bill with bogus charges for a family members email discount Internet
I When I received my January phone bill, I noticed my bill was higher than normal. I have my DSL and cell phones through my local phone carrier I looked at each page and then came across a charge for Integretel for $14.95 for a family member email and voicemail service.
I thought why the heck would I need any of these services since my local phone company already provides all the services I need.
I promptly contacted these slime balls and spoke with a customer rep. She tried to tell me I applied for this service by completing a survey. WRONG!! I do not do surveys, this was my first hint that something wasn't right.
I told her the burden of proof was upon Integretel to prove either by my signature or a recorded call that I had applied for their service. Of course they could not do so.
I told the service rep "Take off the charges or I would seek legal action."
She promptly told me my membership had been canceled. I have since called my local phone carrier and told them to block all third party billing.
Now I am waiting for next months bill to see what happens.
Marla
Houston, Texas
U.S.A.
I thought why the heck would I need any of these services since my local phone company already provides all the services I need.
I promptly contacted these slime balls and spoke with a customer rep. She tried to tell me I applied for this service by completing a survey. WRONG!! I do not do surveys, this was my first hint that something wasn't right.
I told her the burden of proof was upon Integretel to prove either by my signature or a recorded call that I had applied for their service. Of course they could not do so.
I told the service rep "Take off the charges or I would seek legal action."
She promptly told me my membership had been canceled. I have since called my local phone carrier and told them to block all third party billing.
Now I am waiting for next months bill to see what happens.
Marla
Houston, Texas
U.S.A.
