- Report: #1399867
Complaint Review: Interjet - Mexico City Internet
-
Author Confirmed
Why?
Interjet
Mexico City, Internet, Mexico
Phone:
8662858307
Web:
interjet.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Interjet Rafael, Mario and can't remember the other guys name Poor Excuse of a company Mexico City Internet
I went through JustFly to book a trip and the airline was Interjet- Due to recent weather, earthquake of 8.5 and state warning advisory of safety traveling to Cancun I connected with Justfly to adjust location or date of our trip. Just fly advised that Interjet has a policy not to adjust destination- and if dates are changed that we would be penalized $173.00 per person.
I called Interjet and was advised this was not the case-but when I asked what can we do and how we can work through this I was advised to hold on and they would transfer me to some department that would have more information- transfered and on hold 30 minutes.- called back went through the same song and dance -again transferred into the abyss... called the third time quite twisted up in a knot- wanted to transfer but again, no supervisor, no other name to connect with-
So my option is eat the $558.00- or pay $346 change dates get charged more money for the flight as well-
Southwest blows airline companies like this out of the water!!!!
