While surfing Facebook I come across a paid ad, advertising beautiful imitation white sapphire rings. I click onto their website and proceed to order. At the bottom of each page is a timer. Their is "sale" for Vetern's Day and you get a 30% discount if you order within 5 minutes. The timer running. So I placed a 200.00 order through their paypal service. Thinking it was "safe".
Three hours later I click back onto the Facebook page to show a friend the rings I ordered. We found several complaints from a woman stating the pictures were fake and stolen from her and another women. We then watch a video of a ring and realize the video is shot in a real Jewelry store with the jewelry stores name in the back ground kind of blurred out. I immediately called paypal to dispute the charge. Thinking they were a added protection and thought wrong. They said I had to contact Italo.
When I made the purchase I received a email from Paypal for the purchase. As a avid shopper the vendor will also send a email with a copy of your purchase and shipping info. I received nothing from Italo.
I sent a email to Italo stating I wanting to cancel the order. I received no response. I have sent a total of 3 emails and disputed the charge with my credit card. And still have received no response. This company is a scam.
Tina
Red Bluff,#2Consumer Comment
Mon, November 27, 2017
I am travelling to Europe and don't want to take my real diamonds with me, so I thought I would purchase a ring from Italo Jewelry to wear instead of my engagement ring. I wasn't sure what to expect in quality (the pictures are nice, but you never know), and I was blown away with the quality of the ring. I was so impressed, I immediately ordered two more rings. And all my orders arrived! I'm just a very satisfied customer in California!