Complaint Review: Jaguar Cars - Mahwah New Jersey

The genius who mentioned the fact that the average miles driven per year in the USA is twice is high as in Germany, then made the deduction that European cars don't last as long as those in the USA is missing some screws or has not been to Europe to know that, unlike in the USA where many trade their car in every 3 or 4 years so they can impress people, most Europeans are driving cars that are 20 years old. American-made cars aren't even made for American consumers, but for police departments and rent car companies. As a result of their guaranteed sales, they care less about making good cars. As the owner of a 1998 Jaguar XJ8, I have spent a total of $3000 for repairs in 10 years....that's quite good by any standards. The fact is that if you buy a used car, you need to research it and have it checked thoroughly. Don't cry to Jaguar when your third party warranty doesn't cover you. These after-factory warranties are not from Jaguar. They are from independents who claim to provide Jaguar service. Also, NEVER EVER take your car to be serviced; it's a waste of money and NEVER EVER take it to a Jaguar dealer for repairs. AVOID auto dealer rservice departments at all cost because you will get ripped off. The unfortunate thing about Jaguar is that you are limited in places that can deal with it. So if you don't live in one of the 5 largest cities in the USA where there are non-certified but competant and reasonable repair shops for Jag, either shell out the cash for a new one or buy something within your income level.

Germany has the highest average auto mileage accumulation in Europe- 7400 mi/yr. England's average auto mileage accumulation is about 6400 mi/yr. The USA's average auto mileage accumulation is about 15,000 mi/yr. Why would you ever buy a car designed to travel 6400 miles/yr for use in a country where cars travel an average of 15,000+ miles/yr? While you ponder this, look up the reliability of European and English cars in Consumer Reports. All those solid black circles you will see are not intended to look stylish- they indicate a "WORST" rating. In the future, DO YOUR HOMEWORK BEFORE YOU SPEND YOUR MONEY!

Germany has the highest average auto mileage accumulation in Europe- 7400 mi/yr. England's average auto mileage accumulation is about 6400 mi/yr. The USA's average auto mileage accumulation is about 15,000 mi/yr. Why would you ever buy a car designed to travel 6400 miles/yr for use in a country where cars travel an average of 15,000+ miles/yr? While you ponder this, look up the reliability of European and English cars in Consumer Reports. All those solid black circles you will see are not intended to look stylish- they indicate a "WORST" rating. In the future, DO YOUR HOMEWORK BEFORE YOU SPEND YOUR MONEY!

Germany has the highest average auto mileage accumulation in Europe- 7400 mi/yr. England's average auto mileage accumulation is about 6400 mi/yr. The USA's average auto mileage accumulation is about 15,000 mi/yr. Why would you ever buy a car designed to travel 6400 miles/yr for use in a country where cars travel an average of 15,000+ miles/yr? While you ponder this, look up the reliability of European and English cars in Consumer Reports. All those solid black circles you will see are not intended to look stylish- they indicate a "WORST" rating. In the future, DO YOUR HOMEWORK BEFORE YOU SPEND YOUR MONEY!

Germany has the highest average auto mileage accumulation in Europe- 7400 mi/yr. England's average auto mileage accumulation is about 6400 mi/yr. The USA's average auto mileage accumulation is about 15,000 mi/yr. Why would you ever buy a car designed to travel 6400 miles/yr for use in a country where cars travel an average of 15,000+ miles/yr? While you ponder this, look up the reliability of European and English cars in Consumer Reports. All those solid black circles you will see are not intended to look stylish- they indicate a "WORST" rating. In the future, DO YOUR HOMEWORK BEFORE YOU SPEND YOUR MONEY!

My 2002 x type began having transmission trouble at 39,000mi and I was asking the dealer to look at it but they kept claiming that there was nothing wrong with it until the moment the four years of my warranty went up and then they wanted to charge me $10,000. The service manager of the local dealership called Jag corporate for me because they would not return my attempts at contacting them and he told them that I had been bringing my car in for transmission trouble under warranty but they neglected to document it and then asked if they could still go ahead and fix the vehicle since it was under warranty when the problem began. Jag corporate said no and that was the last I have heard from them. Completely illegal but since the dealership did not document it the only proof I have is the many friends and family that have experienced it with me. Jaguar Cars have no integrity. sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.