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  • Report:  #302887

Complaint Review: JP Morgan Chase - Beckley West Virginia

Reported By:
- Beckley, West Virginia,
Submitted:
Updated:

JP Morgan Chase
4140 Robert C Byrd Dr Beckley, 25801 West Virginia, U.S.A.
Phone:
800-298-8016
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Service fees on the Checking account are not supposed to be there IF there is at least $300 or an "approved" desposite of at lease $25. HA that's a riot I've had to call them 4 times to get the fee reversed. Granted this time it was a penny but the other 3 where 4.99 But I have an "approved" transfer of $50 every two weeks on for everyo payday. So yeah there telephone banker are incomptent and I am abot ot take my banking need elsewhere.

Ryan

Beckley, West Virginia

U.S.A.


1 Updates & Rebuttals

Bankworker

PITTSBURGH,
Pennsylvania,
U.S.A.
I'm a telephone banker and I'm very competent

#2Consumer Suggestion

Mon, February 04, 2008

It's not a matter of incompetency so you don't need to be rude. It's a matter of getting your account coded correctly which a telephone banking rep rarely has the authority or access to do. My suggestion would be to request a manager or supervisor, tell them your issue and it will be resolved. But please, don't be insulting because I'm sure you wouldn't appreciate that in return.

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