Nancy
Houston,#2Author of original report
Thu, October 05, 2006
Well after i wrote that report i was a little happy to get that out of my chest well it turns out a couple of minutes after i wrote this report the manager call and tryed to resolve my situion and could not help me due to the fact that (Robert) rep was not avalible unless i take my documentation stating that i didnt had Preautorized debit on my account well when i got to the bank it was on the second page so i felt perty blind not to see that, anyways i was still angry cause i specifaclly still told him that i didnt want preauthorized debit on my account, well there was notthing that can be done at that time. The next morning i got up at 10:00am and called (Robert)Rep, and i explain the troble i been threw because of these NSF fees and it wasnt right for me to pay it if i specifaclly said i didnt want money taken of my account and put into my savings, i didnt even want a savings but it was free so i had to have it well he said no problem mame i will help you with that and cridit to your account, i was like what woaw, thank you very much for helping me in this situation, i really apprciate it, i was suprised because im over here thinking it will take a long prosses for this issue, cause when i was Washington Mutral off of Broadway they didnt want to give me my money and had to report that bank and the lady and was like a 3 week prosess i was so angry it was like $100.00 i was so pist off, and the cusomer service was all about transfering me to a bunch of braches and being on hold and the manager not being there i was like hell no i just close my account and got my money but i still dont think people should be treated bad at banks because it is buisness well thats only Washington Mutral i dont even want to go there with that bank, anyways people be carefull on what bank you pick because you never know what problem you will have and check your information, and take your sweet time and read what you sign........... even if its an hr take that time seriously well thank you for reading my drama..peace