- Report: #727464
Complaint Review: J.R. Crickets Sandtown - Atlanta Georgia
Reported By:
ginasphenomenal -
Douglasville, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
J.R. Crickets Sandtown
5819 Campbellton Rd Atlanta, 30311 Georgia, United States of America
Phone:
4043443767
Web:
www.jrcricketssandtown.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
J.R. Crickets Sandtown Crickets, Sandtown Crossing, Owner Gloria, Maurice General Manager, Wings, chicken, Hands on hips, teeth sucking, raising of voice, hands waving, unprofessional management at its worst compliments of Maurice-General Manager Atlanta, Georgia
Long-time customers are NOT important!
I had the worst customer service experience ever at the J.R. Crickets Sandtown Crossing location. I booked a party there, where I had already order a few hundred dollars worth of food and invited 50 people. When they (owner/management) realized their mistake ... they had booked this party during their "fight" party time, they tried to force us to leave or pay a $10 cover charge.
We were yelled at, threatened, and intimidated to leave by 11pm or the police would get involved.
This restaurant lacks professionalism, customer service, and customer quality pales in comparison to quantity.
Please save your money and frequent another Crickets ... its not worth it. A paying customer should not be treated with such disrespect and embarrassment. The worst part of this whole ordeal is that the owner left the scene without dealing with the situation. She allowed the worst General Manager (Maurice) in the world speak on her behalf....who does that?
I had the worst customer service experience ever at the J.R. Crickets Sandtown Crossing location. I booked a party there, where I had already order a few hundred dollars worth of food and invited 50 people. When they (owner/management) realized their mistake ... they had booked this party during their "fight" party time, they tried to force us to leave or pay a $10 cover charge.
We were yelled at, threatened, and intimidated to leave by 11pm or the police would get involved.
This restaurant lacks professionalism, customer service, and customer quality pales in comparison to quantity.
Please save your money and frequent another Crickets ... its not worth it. A paying customer should not be treated with such disrespect and embarrassment. The worst part of this whole ordeal is that the owner left the scene without dealing with the situation. She allowed the worst General Manager (Maurice) in the world speak on her behalf....who does that?
