- Report: #1237106
Complaint Review: justanswer - Internet
Reported By:
tallboy -
SOUTHAMPTON, Alabama, United Kingdom
Submitted:
Updated:
-
Author Not Confirmed
Why?
justanswer
Internet, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
justanswer says it is free and end up paying money but seems you cannot close account. california Internet
i tried to find where i could get a part for a fridge but ended up paying money for an apparent free trial/ trying to cancel the membership is at present almot impossible.
1 Updates & Rebuttals
Adam-JAhelp
San Francisco,California,
USA
JA Reply
#2UPDATE Employee
Mon, June 22, 2015
Dear Tallboy,
I’m very sorry to hear about your experience and for any confusion. There are plenty of free information sources on the internet but JustAnswer is not one of them. I’m Adam and I work for JA. I have sent you a private message so I can take care of your refund immediately.
You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- Adam
