- Report: #1415292
Complaint Review: Justanswer - Internet
Reported By:
Mitchel -
Roseburg, Oregon, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Justanswer
Internet, United States
Web:
www.justanswer.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Justanswer Took my money for services offered, didn't use the service , and want me to pay again to find out how to get my refund
This service offeres answeres to questions which are directed to their 'experts'. You state your question and are directed to a page where your $5 dollar question suddenly becomes $20, money refundably if you're not satisfied. I paid via paypal, but then did not need to talk to the 'expert'. I later found that they had been paid by paypal so i went back to their site to ask for a refund and was again directed to a page to pay for their 'expert' lawyer to tell me how to get my refund.
1 Updates & Rebuttals
SavvyConsumer
Berkeley,California,
United States
Easy refunds
#2Consumer Suggestion
Fri, January 19, 2018
Hey, I found out how to get a refund on the site. Just go to this: justanswer . com / en-gb/help/how-can-i-request-refund
I found it just by searching in Google for "Justanswer refund". They have a really good refund policy and you can get a refund immediately from your account page without even talking to anyone. Doesnt seem like a ripoff to me - but I assume ripoff companies dont give you money back if you are disatisfied :)
