- Report: #1488692
Complaint Review: JustAnswer.com - Lake Elsinore California
Reported By:
Steve -
Twentynine Palms, United States
Submitted:
Updated:
-
Author Confirmed
Why?
JustAnswer.com
33019 Seville St. Lake Elsinore, 92530 California, United States
Phone:
800-509-5721
Web:
https://www.justanswer.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JustAnswer.com I Paid $5 for a one-time answer about car mechanical issues. Unauthorized charges of $34 started coming within a month. Lake Elsinore California
No monthly enrollment was chosen or Authorized. Login to the website and the "Instructions" to cancel the membership are FALSE...No such workflow exists.
Tried Chat session and they leave you without trying to resolve the problem. Waited 10 minutes and nobody ever answered my questions....The chat agent just Stopped Responding.
Called the 800 number and got a Beligerent answer that they Refuse to refund the money. They also NEVER offerred to cancel the Fake "Membership"!
